Got response from email I sent to Silversea. It looked legit so i called the phone number. i had embarkation question and the Indian voice requested my information. When he requested credit card information i said no and he said we cannot go farther without info. He hung up. Their scam number 800 772 9955 the real number 800 722 9955.
I am very surprised it was a reply to an email I sent to Silversea.
Copy of email below
<guestrelations@silversea.com>
Good Day,
I hope all is going well with you today and thank you for your correspondence to Guest Relations. Please be advised this is a post-cruise department and is unable to assist with your request. For assistance with your inquiry please contact your travel professional or our reservations department at +1-800-772-9955, thank you!
Best Regards,
Guest Relations Team
Silversea Cruises
1050 Caribbean Way, 5th Floor, Miami, FL 33132
guestrelations@silversea.com| Silversea.com
From: tom dont <tom @gmail.com> Sent: Wednesday, August 30, 2023 7:50 PM To: Guest Relations <guestrelations@Silversea.com> Subject: [EXTERNAL] arrival
EXTERNAL EMAIL CAUTION: Use caution opening attachments or clicking links.
We are booked on Muse Oct 9 in Yokohama.
The ship overnights at the pier.
Can we arrive at the port between 7 and 8 pm for embarkation.
Do we need any special arrangements.
Thanks
Tom