Jump to content

dandtgeddes

Members
  • Posts

    610
  • Joined

About Me

  • Location
    Auckland
  • Interests
    Youth leader at church
  • Favorite Cruise Line(s)
    Royal Caribbean, Princess and P&O
  • Favorite Cruise Destination Or Port of Call
    Australia, New Zealand and South Pacific

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

dandtgeddes's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Gidday fellow cruisers! Going to board soon, have a few questions for anyone who is on, or has recently traveled on, Ovation. Are pre cruise covid tests required or do we just do the (pre covid) health questionnaire? What movies are currently showing, any recent releases? Can I cast from my electronic device to the tv in my cabin? Last one, any idea how much the internet package is? Thanking you in advance. TraceyG 🙂
  2. Although we haven't sailed together, please accept my sincerest condolences on your loss. Thank you for posting as I am sure there will be many who will be reflecting on blessed times when they sailed with your family. TraceyG
  3. Thank you gbenjo 😃 Don't need to cut lines, will take whatever time we are given. Thank you for the security info, will have Ma bring her walking stick, just in case. Only likely to name drop to say "gidday" Thanks again 😀 TraceyG 🙂
  4. Gidday fellow cruisers, so nice to hear the ANZAC humour on these boards! Now Chilli, remember to report on the Johnny Rockets or Fish & Ships matter for me please. Also, gbenjo, what are the boarding times like? We are in the Rydges Sydney Harbour hotel & check out at 10am, I think, & have my er, elderly Ma & Pa with us. They are Gold & the rest of our crew are lowly Platinum. What is our best option so that Ma & Pa are not standing too long? The rest of us can wait if necessary. TraceyG 🙂
  5. Gidday fellow cruisers, sorry for the radio silence, been up to my neck in work & Church activities, I smell December... Thank you for your suggestions, Chilli, you can email me at dandtgeddes@gmail.com Really appreciate your help. Enjoy your counting down & cruising CC Team! TraceyG 🙂
  6. Thank you for the replies. I don't have twitter &, Uncle Les, I only know Gav the Leonberger, reckon his response would be a bit ruff 😉 Anyone else got an address? I did think of couriering the documents to the RCI office in Auckland? What do you reckon? TraceyG 🙂
  7. Gidday fellow cruisers! Can finally say that, now that we are entering the ANZAC cruise season. Okay, so, I need an email address to get the $3k, yep, shortfall on my Mum's Royal 2020 cruise sorted. I have been working on this since 2020... Keep sending emails & calling the 0800 number but nothing gets done! Furthermore, no replies to my emails or 0800 requests that the lovely 0800 team send through to accounts. Am booked for a cruise in January with Mum & she kinda need the cash for a drinks package, pensions aren't what they used to be. Thinking of sending my request to Royal NZ, but they have no contact details on their page or to Jessie Ortiz the Stateside Finance VP. Anyone got anything, please? TraceyG 🙂
  8. I totally believe the Op regarding this matter. Our extended family VOTS cruise was cancelled the evening before we were to fly to Sydney in March 2020. I am STILL trying to get the FCCs sorted out! Asked for one of the FCCs to be refunded in early 2021, STILL have not got the money!!! Royal said it is too late to request the refund for the 2020 passenger, I had to provide evidence that we had asked over a year previosly for the refund? Now, they want to credit the proceeds directly to the passengers bank account rather than follow their own terms & conditions of refunding to the credit card the proceeds came from, whaaat? They stuffed up my Ma & Pa's FCC by giving 1/3 of it to someone else, a child & we had to get her Dad (my brother) to sign the child's FCC balance to the original owners of the fare??? Ma is STILL awaiting part of her pre cruise purchases from the 2020 trip, I did a spreadsheet for crying out loud!!! It seems that the bean counters refuse to correct their own errors & the passengers have to jump hoops to get their own funds back, so rude & very unprofessional. I reckon the Royal Accounts Team needs some customer service training. As my Ma says, it just drains your will to live 😔 Used a travel agent for our 2023 Ovation trip, she is sorting the FCCs etc out for us. Okay, word vomit over, looking forward to January 2023, hey, what about those drinks prices 😄 TraceyG 😊
×
×
  • Create New...