crooooze

yup

Make sure after you select the date, you tap on Confirm to save it and to go back to the form. Some phones are set to display a larger font and the Confirm button may not be visible unless you scroll down.

What happens when you tap the date field? No drop-down calendar pops up? Perhaps uninstall and reinstall the app. Under the Profile menu, there's a Contact Us form. You can try reaching out to them from there

There is a time restriction - no closer than 2 weeks prior to sailing and no later than Dec 31, 2024. Full payment is not required. But having said that, the form should let you enter any date. What happens when you tap on the Cruise Date field?

Actually, it will show up online... Under Booking & Order Details, go to View Invoice Details, scroll down to the On-Board Credits section, then click on the little down arrow.

It's a 2 step process... After stock ownership is validated, you have to redeem the perk to get OBC. Go back to the app, tap on the "eligible" tab, select the cruiseline, then tap on Redeem Perk. That is where you have to provide booking number, etc.

I have Fidelity also. I bought the 100 shares on a Tues. The next day, I simply screen printed my holdings from the Fidelity portal and uploaded to Stockperks (the transaction hadn't even settled). Fri I received notice that ownership was validated and I immediately submitted 2 separate booking numbers for OBC. Tues afternoon, OBC was added to both bookings and I immediately sold the stock. Super easy and quick and I even made about $75 on the stock sale.

I just don't understand why Carnival's Customer Service can't appropriately address all customer issues, rather than allowing them to escalate to a "single person" in a public forum.

Except - OBC received from a TA for the booking is usually provided as Cruise Cash and not available until you get on the ship. No idea if that applies to OP or not...

You can request a refund of the prepaid gratuities. It will be credited to original form of payment. It can't be done online - need to call Carnival or your TA

Finally! A thread where nobody suggested posting on John Heald's facebook page. 😂 Good luck. Hope your issue gets resolved.

For us, the best itinerary can be anything other than Nassau, Freeport, Princess Cays.

Been on the Venezia 3 times since Jan. They are not giving cash. You have to gamble it - but all winnings can be cashed out.

The Cowboy steak is my favorite.... with the stuffed mushroom appetizer 🤤

yes. works the same way