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Sarazilla

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Cool Cruiser (2/15)

  1. I just completed a Cruise to Alaska on the NCL Spirit 2 days ago. I booked a hot stone massage for myself and my husband. Massage was mediocre at best. Never touched my feet or my left hand and spent only a few minutes on my neck. Tip is automatic so it was $172 for what was billed as a 50 minute massage. However, the first 5 minutes are spent on a "consultation" basically reviewing the questions you answered on your intake form. A lot of time is wasted during the massage fiddling with the stones and then there is 5 minutes at the end allowing you to just rest and relax while the masseuse leaves the room and on her return she spends another 5 minutes hawking their line of massage oils and herbal remedies. I felt fine when I went in the massage but 15 minutes after it was over I got a cramp in my neck which still has not completely resolved. After a few hours of this I went back to the spa and complained to the manager who did not seem to concerned that I was not happy with my treatment. She then spent a few minutes applying "soothing gel" to my neck while I sat in one of the hair styling chairs. The gel is a topical lidocaine and peppermint mixture which did help a little but my neck still hurt for the remainder of the cruise and my experience with the spa put a real damper on my day. Any other respectable spa with professional therapists would have taken me into a treatment room and worked on my neck and or offered me a discount or an additional treatment. My impression was that they really did not know what they were doing. I did not see any professional licensure posted anywhereI heard 4 other women on the cruise complaining about the poor quality of their treatments as well. One woman that complained about her lousy foot massage was told that sometimes the therapist that was trained in a particular treatment was not always the one available for an appointment. - Save your money! You can get a longer and much better massage for half the price in what ever city you live in.:mad:
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