âOn April 24, 2023, while at Port Cartagena (Colombia), the Norwegian Sun experienced electrical difficulties with the main electrical panel that resulted in a total power loss including failure of the air-conditioning system. The technicians' attempts to resolve the problems were unsuccessful and the ship remained docked overnight (from the morning of Apr 24 to late Apr 25). As a result, the Miami to Seattle Panama Canal transit was postponed (from Apr 25th to Apr 27th) and the scheduled stops in Costa Rica and Nicaragua were cancelledâ.
Have posted this to say that, regarding the above report, Norwegian Sun senior management did not do a good job of communicating the problem/resolution with the passengers; however, the staff were excellent in taking care of the guests on board. With no power, there were no elevators. With no power, there was no hot food. Sandwiches were made and carried up stairs from the galleys on lower decks to Deck 11. It was hot. News was scarce but the staff were terrific and passengers enjoyed the party atmosphere. Thankfully the ship was docked at the time. As they say at sea âShip happensâ. Folks made the most of a poor situation.