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teamflames

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  1. Thanks for response, I have tried Safari and Chrome on iPad and only Safari on IPhone. I will try and download Firefox.
  2. Hi, I am trying to use the HAL website (in Australia) but on both my iPhone and iPad I can’t get past the page where you select cabin type. Are others having this problem?
  3. Thanks for the responses. While I understand the package is less in our case the cruise fare is more so the overall cost of the cruise when package is added is the same as that in the US but expected to pay gratuity on top. I guess we either sail and not pay them on principle we are paying more or choose another line.
  4. Hi we have never sailed Princess. I know gratuities are included on Australian sailings but what about non Australian sailings. It is clear that if booked in the USA with plus or premium upgrade gratuities are included but it isn’t clear if this also applies if booked thru Princess Australia?
  5. Thanks, did you stay 2 nights at the hotel provided by Seabourn?
  6. Hi again for those who have done the Antarctica packages recently, I have been told that a transfer from BA airport to hotel is included - how does this work with people flying from all over the world? also for those that extended their stay in BA longer than the included one night hotel stay how did it work? thanks
  7. Thanks for amazing detail. Sounds like a great trip trying to book the exact same one for next year.
  8. Wow that is so disappointing what happened to you re expeditions. As you say though the other ship didn’t so I guess no point crossing Seabourn off specifically. also sounds like the service issues we experienced on the encore especially around bars and dining are still a thing
  9. Can I ask how many expeditions a day did you do on your SB Antarctica cruise? We are looking to book for January
  10. Thanks for your reply, great to hear Seabourn aim for similar amount of expeditions, we were looking at an Atlas cruise which has fewer passengers but then I have learned Seabourn has more zodiacs. I have read that they split into 6 groups which sounds like a lot and with the limited numbers allowed on shore was concerned there maybe only enough time for one expedition. I will look up the silversea thread. How do I find yours?
  11. I didn’t say I didn’t like them - just that on our one particular cruise service was poor. As mentioned love the stateroom, caviar, the events, ship decor, art classes and more. Drinks service was worst ever encountered and service in general was poor. i don’t believe in the notion that every cruise on a certain line is of a certain standard. Too many variables. Crew and officers change and can make a big difference. seabourn is well priced and well experienced in Antarctica and so more than happy to consider them. Also this ship is smaller than their others so hoping service will be better. However it is bigger than many other options hence I want to ensure I am comparing experiences correctly. will search as you suggest - thanks
  12. We sailed on the Encore end of 2018. check in was worse than any other cruise. Lunch order in the Colonnade was completely forgotten 2 days in a row. Several mornings had to wait 45 minutes to be asked for a coffee. Drink orders were always wrong, regularly forgotten. It was just bizarre. Last day sat by the pool for an entire day, not once asked for anything. Dirty plates sat there for 6 hours until officers cleaned them. That is just a small sample
  13. We have only done one of each. Both gorgeous ships. Seabourn cabins better. both have laundries. drinks included on Seabourn, Viking need to upgrade to be fully included. Viking has walking deck, Seabourn doesn’t. Viking included spa area superior to Seabourn. Food subjective - both very good, I would say Seabourn though slightly better, room service amazing and caviar on demand viking doesn’t include tips service - we had major problems on both cruises but Seabourn were just terrible - I was shocked how poor it was. Viking includes basic shore excursions - we didn’t like this as too basic. Viking felt more casual but fellow passengers less friendly. Seabourn tends to attract a fun mature crowd, Viking passengers felt conservative. Dont believe the Seabourn is luxury and Viking is Azamara level hype - not true. There was very little entertainment on Viking and zero nightlife on our cruise. Also Seabourn do some great “events”. We have only done one of each. We were so disappointed in Seabourn service. Viking didn’t suit us as we don’t want included shore excursions and like a little more fun.
  14. Hi we are looking at a couple of itineraries in Antarctica this coming January. Interested in reviews of those who have been onboard the new ships recently? Especially interested to know how many expeditions per day you get to do if conditions permit? it seems most companies aim for 2 (at least one landing and one zodiac trip) is this the same with Seabourn? Cant tell in the literature and the ships do hold more than the smaller expedition companies thanks
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