Dear Valued Guests and Travel Partners:
On behalf of Norwegian Cruise Line (NCL), we thank you for your loyalty and for making us your vacation of choice. We have important information regarding Norwegian Escape voyages from September 8, 2022, through and including October 2, 2022. Travel partners should share the below information with guests who may be affected.
As a result of a required ship dry-dock, all voyages on Norwegian Escape from September 8, 2022, through and including October 2, 2022, have been canceled. We sincerely apologize for any inconvenience this may cause.
A full monetary refund of the fare paid will be automatically returned to the form of payment provided at the time of reservation. No further action is required; your refund will be automatically processed within 30 business days. You will see the refund returned to the original form of payment in seven to 10 business days from the processed date. The visibility of the funds is dependent on each financial institution's internal policies.
For those reservations paid via a previously issued Future Cruise Credit (FCC), 100% of the FCC used will be automatically re-applied to your Latitudes account. No further action is required; the FCC will be automatically added to the account within seven days of the cancelation date.
To further compensate you for this change, we have also issued a 10% discount in the form of an FCC for a future voyage. This credit may be used through June 13, 2023 and can be applied towards any of our published sailings through June 13, 2023. The FCC will be available on June 13, 2022.
If you are interested in selecting another sailing for your upcoming vacation, please contact us at 1-800-327-7030 or your travel professional. Guests residing outside of the U.S. or Canada should visit www.ncl.com for local contact information.
We sincerely appreciate your understanding and look forward to welcoming you aboard very soon.
Sincerely,
Katty Byrd
Senior Vice President, Guest Services
