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It took two emails but I finally got a response that a refund has been issued to my credit card and my reservation will remain. So try the customer relations email if you are in a suite but had to pay to get a 360 reservation. It worked. Our cruise is in two weeks. Can’t wait!

I've brought flowers on twice in Seattle. You can pick them up for such an affordable price at Pike Place, why not enjoy them. The first time, I carried a vase onboard but I had read you can ask you cabin steward for one. I asked our cabin steward a couple time and he said he would look for one but a lot of people ask for them so it might not be available. So I finally gave up and used the trash can for the vase instead. Low and behold, a vase showed up in our cabin right after that. I think I'll carry on a portable vase next time. I think I paid $10 for these flowers.

Thanks for the update. I think I’ll try again. I got no response from my first email but perhaps more people are emailing now and more reps are familiar. Otherwise, I’ll just get the OBC once onboard.

We had a cabin, once, and I was concerned because on cabin reviews a couple people complained it was by the crew stairs. I can’t remember the ship or cabin but I’m pretty sure it was when we first started cruising with Princess so a smaller, older ship. I’ll try to see if I can figure it out but don’t hold your breath. I brought ear plugs in case it was a problem. I only heard the crew late at night a couple times and it just wasn’t a problem for us. If you have a specific cabin number, Google it. You might find reviews from people who booked that particular cabin.

The email looks like it’s about dining options. It says Bon Appetit with your booking number as the subject. And then says a World of Dining Options for the heading. You need to scroll to the part discussing 360 where it says as a suite guest it’s included. It’s really easy to miss as an advertisement to book specialty restaurants. Enjoy your upcoming cruises!

That’s strange. Why would they ask you to reserve by calling the number saying it was free if they want to charge you? Did you mention you are in a suite and the email said it would be free? Since I had already paid, she checked my booking and confirmed it should be free, then checked and confirmed I had indeed paid and have reservations, then put me on hold to find out how I could get a refund and came back to say I would have to address it onboard. If you called the 888 number I left, maybe call again to see if another rep gives you the same answer. Did you call the 888 number I left in my post or the 800 number from the website? They are different numbers.

About a month and a half before the cruise (2/16 for 3/29 cruise).

We are sailing on March 29. You might check the app and once it shows there call. Good luck.

I received an email from Princess with a number to call for 360 reservations for suite guests. So if your travel summary shows 360 $0 and you want to go but don’t want to pay in advance, call 1-888-304-8360 and make your reservation. If you made your reservation on the app and paid, your charge will be adjusted once onboard. The Princess rep I spoke to said to go to Guest Services but I’m going to go to the Suite Concierge because I feel I’ll get a better resolution. I’m pretty sure the only option will be refundable OBC, which is fine with me.

That would be excellent. I’ll confirm with the concierge onboard but I agree, refundable would make sense. Thanks.

Thanks for the update. We paid for our 360 and our travel summary shows 360 $0. We are over 40 days out from our cruise and it is already showing sold out. As far as OBC, do you know if it’s refundable? If not, do you know if there are any restrictions? We don’t need any more non-refundable OBC for our short 3 day cruise but totally wouldn’t mind refundable or unrestricted OBC. Thanks for your help.

We have received a check twice. I’m assuming it was for the Veteran’s benefit, which used to be refundable and no longer is. On the short cruises when we don’t go on an excursion (e.g. Ensenada) because we’ve been to the port often and prefer to stay onboard, sometimes we have $10 or $20 leftover and don’t care to use it all. A few month later we get a check out of nowhere. I’m sure that will stop now that Veterans’ OBC is now non-refundable.

I experienced the same. Went to Vines and was like finally, a nice wine glass like I’m used to using at home. I thought I could bring it to my cabin, wash it out, and use it for the rest of the cruise but a waiter said he needed to swap it out or he would get in trouble. He was on it in like 5 seconds flat once I stood up with my wine glass full of wine. I totally get it. I’ve broken my share over the years and once I do, I’m like there goes $20+ down the drain. But once you use a Reidel glass, you never go back.

What a wonderful tribute! You have obviously put a lot of thought and research into it and I’m sure it will be beautiful.

Enjoy. You are going to have a blast!