smashedpumpkins

I suppose so but the onboard credit was already in my account. What if I had already spent it? It was there for at least a week. To retroactively remove a credit that was being advertised, that I was being told I would receive, and that I did receive, is just bad practice. This is the downside of using my credit card company as a TA. They won't let me conference in with the RCL rep so I must rely on them to be pushy. I suppose I could call again but of course these calls somehow always take hours.

I can't edit my last post but I just wrapped up the call after pushing further. After my TA talked to a new representative and supervisor we were finally told that the new booking didn't qualify for some reason and the system retroactively removed the onboard credit. What a switcharoo... Also I tried to "upgrade" to the regular balcony room and despite it being $600 cheaper online right now (was $800 cheaper yesterday), they wanted to charge me $300+. Really lame all around.

After spending hours on the phone, Royal Caribbean is blowing me off. The longer story is that I originally booked the cruise with no onboard credit. I rebooked it 2 weeks ago at a lower price with $225 onboard credit promotion. (My original post said $150 but it was a $225 credit) The credit showed up after my rebooking and later disappeared but they keep insisting it was the rebooking that made me lose the credit. The credit that never existed on the 1st booking. Really bad first experience with RCL.

I have a cruise departing in 88 days. (First RCL Cruise) 2 weeks ago I had $250 of onboard credit listed in the top right corner of the RoyalCaribbean.com website. ($150 was their promotion and $100 is a stockholder credit) Anyway, I logged in today and the $150 is gone. I haven't changed my reservation and I have nothing in my order history. I'm going to assume my only option is to give my TA a call? It's through my credit card and takes hours... Another question, I booked an "Ocean View Balcony Guarantee" room. We're now past the final payment deadline and of course the price dropped. It's $800 less to book an "Ocean View Balcony" where I can select the room and not risk obstructed. I know it's unlikely that I'll get anything for the $800 price drop but can I "upgrade" to the non guarantee room at no cost?

NCL is usually pretty strict on these height requirements correct? I have a child that is just barely too short when barefooted but tall enough with shoes on. Can he where water shoes by any chance?

Yeah, it's not showing taxes and fees for me either without entering passenger information. Also, when I scroll the list of cruises the screen constantly fades to "chat with an agent". Both have been extremely annoying and I stop searching rather quickly.

May I ask what you bid? I'm on the May 11th Getaway cruise. I bid $190 for the balcony from an inside with no luck being accepted. It was considered a "fair" bid but I think my cruise is sold out anyhow.

Was this by calling a special phone number or just the main number? I'm only a few days out from my cruise at this point with no credit yet.

I sent my request on Jan 4th and still no credit for my Jan 22nd cruise. I may have cut this one too close.

If you tell Walgreens the test is for travel they will charge $129 and will not take your insurance regardless of what you say. I think they're concerned that most insurances will not pay for a travel test and they may have a hard time collecting from you later. If your insurance allows it you can submit the receipt for reimbursement. My insurance does not allow me to submit a receipt but it does cover covid tests regardless of it being travel or for exposure so I told them I had exposure. I've tried a dozen times now. I guess I'll just check-in the slow way when I get there. It's not really an error though. A human actually reads the PDF of my test results and marks it as incorrect.

I uploaded my test results through the Verifly app but they keep rejecting my test type. The only selection options are PCR and ANTIGEN. PCR is a type of NAAT test. I took the Rapid NAAT at Walgreens and it does not say PCR it says "Rapid NAAT". Holland America specifically says they accept NAAT but I don't see Rapid NAAT. I can't imagine this would be an uncommon problem. Should I just forget the Verifly app? Or am I missing something and I need to take a different test? I actually submitted four of our test results and my wife's same test type was approved. I've tried resubmitting multiple times but it has been rejected continuously.

The following travel Canada page, under section "Entering Canada by land or air before embarking on a cruise" mentions needing to complete ArriveCAN for my flight to Canada and again before embarking on my cruise. Other posts on cruisecritic have discussed this as well mentioning you need to delete your original ArriveCAN entry and create a new one for the cruise. https://travel.gc.ca/travel-covid/travel-restrictions/cruise However, my cruise departs from Montreal, CA and ends in Boston, US. If I scroll down to "Cruises that are staying in Canadian waters or not returning to Canada" it no longer lists the requirement of a second ArriveCAN entry. Only "Starting an international cruise in Canada or arriving by cruise from another country" lists the requirement. But it's not completely clear because it mentions the requirement at the start of the page. Can anyone else that has done the same Canada and New England cruise beginning in Canada chime in?

Great to hear you made it. My family and I will be boarding next week when you get off for the trip back to Boston!

Have you considered Walgreens drive through testing? There are 5 locations in Anchorage. You don't leave your car and it's done in 5 minutes. We've used them multiple times with results just a few hours later by email. None of the rapid tests have been submitted to our insurance. Only when we did PCR lab testing did it go through insurance and despite having a $12k deductible it was fully covered. (YMMV) https://www.walgreens.com/findcare/covid19/testing

Thank you for the reply. I did not receive the attachment you sent but it's good to hear your dashboard shows similar information and options. I called HAL earlier and they confirmed I have the "Have it all!" package on my reservation.