gowilk

hardly an admission… jest normal business, i would expect that….what about the 2500 people who have potentially missed excursions in cote d ivore because of the eight individuals who think that the world should wait for them…cruise ships are VERY firm on this policy universally.

an interesting question would be How did they did find this trip? Viator, get your guide, trip advisor? if so, would any of those companies have liability or would provide at least partial compensation? just wondering In any case it’s never wise to book private excursions in little traveled ports when you’re tendered ( a truly cautionary tale)

we are also just back from onward from sydney to hong kong and to further add to the discomfort the first two tender ports were horribly mismanaged. They limited how many tenders were used (took three hours for some to get ashore) and at the second the wait to get back exceeded 90 minutes of standing in 90 degree weather. Either their planning failed or they were trying to save money or possibly one or more of the tenders was not seaworthy (God I hope not). An additional negative was that the food quality was not up to our prior expected quality which forced to eat at specialty restaurants most nights. NOTE: these complaints all recent experiences from Onward so many not be applicable to the whole fleet. BUT we still believe that have one of the best crews in the entire industry and customer experience is always top notch. We will definitely give them another shot.

email that’d we’d been approved , email back my phone, 20 minutes later a call asking which room i’d like and then ask the code on my credit card and it was done.

upgraded today from v3 to n1….easy process …on 3/1 on onward

for those on the onward next month, a new excursion just popped up. apparently we are having our Aamazing day in madang, new guinea (hope the country’s violence doesn’t force cancellation of the port).

two comments from a purely personal view, one i wouldn’t worry about seasickness and picking cabins on that basis, we’ve done forty cruises across 6 or 7 lines and with varying ship size from 400-3000 passenger. Despite the fact that we both need patches for deep sea fishing, i’ve never needed ginger or medication on a cruise ship and my wife only needed help to get through a difficult drake crossing and i think we fit the average profile. My advise is not worry about ship placement unless you have a documented history of seasickness. Two, as for cabins on Azamara they are horribly small and the showers are uncomfortable for above average types. But the size is well appointed and survivalable for us although i’ve never tried an inside or obstructed view…since we choose to conserve funds, suites are out of the question which makes the four forward large outside cabins our sweet spot. Unfortunately others are equally aware of that and those cabins are rarely available. if have a port intensive cruise, get a nice outside cabin on deck 4 and save some money, the rooms still small and shower curtains are still clingy but have more money for the drink package.

“RAPIDLY”…10 months is NOT rapidly with a number of travel agents still wanting nothing to do with them…. i know, i have future cruises with them and have had numerous problems getting agents to support us on our bookings and i REFUSE to pay an agent and then have to do my own customer service.

thanks fro your kind response …in my frustration, it obvious that vo don’t give a damm about their customers and as such i’ll take my money elsewhere …gluck to them

i’m recovering from a stroke sorry i’m not up to your level of comprehension.

where i do i start….then aa one way and ua back….cool… they changed time at least 6 times in 2 months, currently 1 at a almost full flight with NO seat assigned. Fracnthly this is iteraable and mean that i will never book air with then again. why all the charges? it ain’t the airline….and at least pay for the ticket.

is in a deal? they’re going to feed you somewhere anyway subtract that cost and it looks about right to me.

but unfortunately typical in the NEW azamara…in my march cruise the ONLY sub-standard area of the ship was the excursion desk, overpriced with bad attitudes all around i would suggest only using them to get rid of obc…i was on board for five weeks with the only frowns coming when i had to deal with their attitude on the journey, totally unprofessional.

i missed it on two ships, my wife told them i had the flu and took something to sleep and they left me alone but i no longer this operation that badly, just take a drink with me

i hesitate to involve myself in this disaster aka their website transition but i have a question. how long before i make final payment should i plan to spend my half day fixing THEIR problem, they screwed up my obc and of course my status and while i think they’ll get my status right i legitimately have no such confidence on obc and would like to use some of it on excursions… i sent the email without even the courtesy of a response. SERIOUSLY CONSIDERING JUST BLOWING MY RELATIONSHIP WITH THIS WHOLE LINE UP OVER THIS and i can’t be the only one with hundreds of days on their ships that’s reconsidering options, 5 months of uncertainty is WAY too long and it seems that their product is getting worse NOT better after all this customer pain. good luck to all who tell you it can all be fixed on the ship