hotdogworm

My best friend and I are considering booking our husbands together in 1 cabin with us in another and then switch cabins on the ship because while the deluxe beverage package makes sense for the husbands, it doesn't make sense for us. Is it possible to do this? We did it on Carnival some years ago, but have never cruised with Royal Caribbean. Thanks in advance.

I am so sorry you had to go through that! I worked for Princess as a Customer Service phone rep for 9 years before the shutdown. Several times when I have called in now I have tried to tell the rep how to do what I need done and they can't even follow that and usually end up messing everything up. If they ever bring back the customer service stateside I would apply again. I actually loved helping people plan their cruises, I didn't do it for the money and would have gladly taken a pay cut to come back to work there. So it's sad to hear stories like this. Have a great cruise!

On every call the reps are required (marked down on their QA if your call is one that they listen to) to upsell something. Sometimes it's very hard to get that upsell in so reps usually have a "go-to" upsell that they offer to everyone they can, Plus to Premier is an easy one to offer.

Thank you! That worked!

Supposedly, nothing cancels over the weekend or on holidays.