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uktraveller

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  1. Svolvaer cruise schedule shows we are there from 7 till 5 on the 1st…..but it’s definitely confusing giving overlapping times for the Trollfjord sailing! We had this cruise booked for July 2020 and obviously couldn’t go….so very excited to finally be planning.
  2. Oops, we’re on the 24th June, not July! itinerary says 01 July 06.30. -19.00 Trollfjord 01 July 07.00-17.00 Svolvaer
  3. We are booked on the 24th July 2023 Norway intensive cruise and are looking at possible excursions. Does anyone know if the ship actually sails into the Trollfjord? Or is this best seen on a shore ex from Svolvaer?
  4. If you Google ‘Azamara CEO email’ you should be able to find this info .. (use one of the sites offering several free lookups before you have to subscribe). We had success using this method to escalate our issue. Good luck
  5. Hello fellow Nailsea resident 🙂…didn’t think I would ever type that on cruisecritic! It is safest to assume the test needs to be supervised or you could end up having to take a $59 test at the port! Where are you sailing from? Some ports (eg Athens) are applying their own rules and the Azamara website is contradictory and/or inaccurate!
  6. Journey 26th May 2022 had 620 passengers onboard.
  7. There was no brunch at all on the Journey cruise which disembarked on Sunday.
  8. People are happy to take comfort from reading positive experiences and dismiss the negative ones. We have just disembarked Journey’s first cruise back. 620 guests, crew at 65%. No table service in the bars, 45 min wait for a table in Discoveries because not all tables being used. The following cruise will have 180 guests and the extra 65 crew members who joined at Kusadasi just before the end of our cruise. They will have a completely different, hopefully much better, experience than we did. And will no doubt report back that everything on the Journey is just like “Azamara of old”. Despite going in with realistic expectations we came away disappointed.
  9. We are due to disembark Journey tomorrow after 10 days onboard. The senior team have been completely invisible.There are major staffing shortages and it shows everywhere with many “events” quietly dropped. The Living Room, Den and Mosaic are basically being run by one staff member with very little table service. I’m afraid to say that for us it is nowhere near what we have experienced on previous Azamara cruises.
  10. Boarded Journey yesterday. The staff are so pleased to see us and the feeling is mutual 😄. It’s going to be a fabulous trip. On the subject of testing for departures from Athens…. the first question you are asked as you arrive outside the terminal is “do you have a negative result from a test taken in the last 24 hours?” In our case the answer was yes, so the paperwork was checked and we were given a pink wristband. We then went fairly quickly to checkin. There were many people without wristbands in a waiting area, presumably for tests or results.
  11. On the Princess website they only highlighted Greece as having special rules re test timing, so hopefully that’s the case. Absolutely not worth paying out in the region of £150 for 2 x PCR tests if you’re not 100% sure they’ll be accepted…..even if Azamara offers you a complimentary test because their info was inaccurate!
  12. I haven’t read anything about other countries requiring the test to be no older than the day before embarkation, hopefully this will become clearer as we get further into the European season. I hope you find an inexpensive antigen test provider in Lisbon, so you aren’t left paying the overly expensive $59 at the port. We fly Tuesday and board, hopefully, on Thursday. I will report back on our experience.
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