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LadySpoilt

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  1. LadySpoilt

    Casino

    Finally got resolution after several emails and calls. Early last week was told yes (via email) we could use it and upgrade to YC. Yesterday morning was told no we could not as the rules had changed in January and it was not permitted. She said we could escalate it via email to a manager. Sent email and surprisingly received answer late afternoon...no we could not use for YC with the same "rules change" argument. Called again and complained (perhaps since we could/did supply original email saying that we could) finally they relented and said ok we will let you use it. Shall try to actually do it this morning and see what happens as MSC has a history of saying one thing (or letting you book one thing) and then coming back and saying "no you can't do that" and cancelling the already deposit paid cruise.
  2. LadySpoilt

    Casino

    I could be wrong. I thought when they changed rules for casino that this was stated. Maybe it only applied to upgrades from the free cruise vouchers
  3. LadySpoilt

    Casino

    I know they say (as of I think January) that the 30% off voucher does not apply when booking a YC room, but does that apply to vouchers received prior to January? Still have a couple from last fall I would like to use before they expire.
  4. It would be helpful IF they indeed did move buffet wait staff to the MDR, but with all the recent service and cost cutting measures I would not count to heavily on that. I am more inclined to think they will simply be cutting staff and not simply be moving all them to the MDR. Regarding how long people were waiting. I can't give you a definite amount of time but as we were seated near the entrance and could see what was happening some of the people were waiting a considerable amount of time. Almost makes me wish for the old traditional seating times where you just walked in and sat at your assigned table at a certain time. Before I am called out on this I am aware that the Apex and Edge have 4 distinct MDRs and this would be difficult to impossible to accomplish. I am merely saying that prior to the buffets everyone had an assigned time and MDR. With the advent of the buffets and their success this changed (less MDR customers). Now with the very downgraded options and service in buffet chances are more people will be again going to MDR
  5. On our recent Apex cruise we noticed how long the lines to get into MDR were and all the pagers being given out. With the recent change to the buffet I suspect the lines to become even longer. My question is how this will be handled? We eat early so we were able to almost be seated immediately but by 6:15 or so the lines to get in were very long. Yes, while I know you can make reservations I wonder just how long you would have to wait. Example....you have 6:30 reservations, you arrive at dining room however the lines just to sign in were sometimes all the way down the hall. Just to get to the desk you were going to be waiting in a long line so just how good is making a reservation going to be? Granted I suppose you could "dig" your way though the crowds to get to the desk but at times even that was difficult as there we so many in line and only a single person at the sign in desk. So your 6:30 reservation to get in and then be seated was already closer to probably 7 or later.
  6. Thank you! Exactly what I wanted to know
  7. You have 18 months to play and earn your tier status. The current earning period is from January 1, 2020 through June 30, 2021 but has been extended to December 31, 2022. I read this, but my question is is the 18 month period from your last cruise or is it on a calendar your basis?
  8. Regarding Casino Tier points when do they expire? Is it 18 months from when they were gotten? Example....last cruise was 3/22, do the points on this cruise expire 9/23 or when? I realize during Covid they extended some things but I am only talking about going forward.
  9. I'm not sure what happened. My post was in response to the original posters cruise on on Oct 16. I have fixed it below. I could have written this post as our experience on the cruise was the same. Very little staffing, very often in YC lounge only one person taking drink orders, and on several occasions no one was taking drinking orders (you had to go to bar yourself). And many times we got the "we are out of that" response. The meal choices in the YC dining room have been severely cut down as well. Usually only 3 entrees available (yes you could still get the "offered everyday choices" ) but the overall quality, choices and service was disheartening. One good thing though about halfway through the cruise a waiter (Ripon) remembered us from a previous Davina cruise (he even remembered the exact table we occupied and my chocolate fetish). Once we were seated in his area the service seemed to improve. One other negative about the dining room are the paper menus you still get. OK I can see the reason for them during Covid but it appears that this will be a continuing thing. I know that wouldn't bother many people but to me it cheapened the whole expensive YC dining experience. Something about getting paper menus verses a real menu was a really cheap downgrade in my opinion. I will say the room was well taken care of and ice kept stocked. But we rarely ask for anything more than ice and extra towels. So it was really just basic service. First of the week we had sworn off booking future MSC cruises but after the waiter change and the casino being not as tight as I have seen it we may reconsider. Even though I now think that YC is way overpriced compared to what it used to be in both price and service, the 30% voucher combined with an occasional really good deal may change my mind. Spoilt
  10. Anyone know which terminal the Meraviglia leaves from in Port Canaveral? Thanks Spoilt
  11. Does anyone have a price list for a wash and blowout? Does it have to be reserved on board (did not see an option to prepay)
  12. Edge was not showing up earlier today for the Edge 2/13/23. Constellation was only showing up. Edge is now showing again. Sorry for the confusion.
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