rhohea

If you re read my original post my question is not about my cruise credits ( after 40 cruises I know how credits work). My husband & I both had our own accounts but some time over the last 2.5 years since I last logged in to our accounts they have been combined into 1 account. My question is why would this happen. As you can see from my address I live in Australia and you have been on these boards long enough to know we have great difficulty getting any information out of Australia's O office. Let alone correct information. Phoning the US and sitting in a que for some times a long wait is very expensive. So again my question is why would our 2 accounts we had for years now appear as I account in my name? My husbands list of cruises does not appear and he has done several cruises different to me. Thank you again for any info.

I have done 40 Oceania cruises so far but none since COVID hit. Disembarked Jan 5, 2020 from our last cruise. My husband has 32 cruises with Oceania. I have to admit to not following CC since this time. But we now have 2 cruises booked. While checking my Oceania Club Account I noticed O have combined our accounts together, showing 40 cruises. Has this happened to anyone else or can anyone explain why this has happened. Email to O has gone unanswered. Thank you. Rhohea