mat105

Jane, Thanks for the info. I will go to hotel reception and see what the charge will be to call the number.

To say there have been problems is putting it mildly. I have been trying to figure out how to get to the cruise port. I have tried calling them.. no go (I work 7AM to 530PM Monday-Friday and when I call their lines are closed so they can help customers sailing in the next 30 days (Funny.. I am sailing TOMORROW) and am in Venice, still with NO way to get to the port with my 92 YEAR OLD mother. I tried booking a transfer online even this morning and the website does NOT work the windows don't scroll, it tells me I owe money I do NOT owe, etc. PLUS there is NO information of even where the transfer BOARDS to take us to Chioggia. For 3 weeks I have been telling myself and posting that the issues will resolve and I and others will be able to get things straightened out. But my cruise departs TOMORROW and I am in VENICE with NO WAY to get to Chioggia Port to even BOARD the ship!!! Suffice to say I am not happy at this situation. I used the contact form on the website TWICE. Not a single response. I have not cruised lots.. 6 or 7 cruises the last 12 years, but I have NEVER had any kind of problems this 5 1/2 STAR cruise has given. I honestly don't know if anything the cruise line does at this point can assuage my frustrations. This is certainly not what I expect from a 5* cruiseline.

Is the building in the center of this clipabove the terminal building for Chioggia cruise port?