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Savmom9801

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Cool Cruiser (2/15)

  1. Same experience in August. We didn’t know we needed a reservation. When we checked in, they asked if we had made lunch reservations and made them for us. The restaurant wasn’t crowded and our lunch was amazing.
  2. You said never book early - I have been waiting for a price drop for our May 2024 Mediterranean cruise and it is currently $5K more than we booked last summer. You can always get a price adjustment up until the day before final payment. I think the best rates are by booking early.
  3. Same! We made reservations for around the same time every night and had the same servers every night. We LOVED our servers and love MTD. Making reservations in advance insures that you are seated quickly as well.
  4. Agree! They just haven’t updated their websites. I ran into something similar and called the travel company to confirm.
  5. Our check in was today and I was able to open the check in after midnight last night.
  6. Thanks so much for the tip to email the administrative team. They were able to resolve this issue rather quickly and I now have my FCC’s in writing. 😉
  7. Thank you! I’ve emailed web_reservations@rccl.com I’ll try the email address that you provided.
  8. My FCC’s are so messed up. I spent 6 hours on the phone with Royal Caribbean in March and received an email confirmation that everything was resolved with a list of the FCC’s that were active. However when I called to apply the FCC’s to an upcoming sailing last week, I spent another 6 hours on the phone with them trying to locate our FCC’s (it’s complicated and there were several cruise cancellations). I was told I’d receive a phone call within 3-5 business days with a resolution. I did not receive the phone call. I’ve emailed them as well with very detailed notes and the history of this issue as well as a copy of the email I received in March showing my FCC’s. Still no response. Has anyone had any help from RCCL with this type of thing? Is there another customer service line other than the main RCCL 800 number? I wish I would have just taken the refund instead of the 125% FCC. I’ve considered contacting my credit card company to see if I could just get a charge back but since the original charges were made in 2019- 2020, I don’t know if that is even a possibility.
  9. I saved $370 for my May 2024 booking. Not a lot but still every little bit counts. I just hope my sailing goes down as we get closer.
  10. Me too! Hoping we can sail soon but I’m so glad to know I don’t have to cash out my FCC. I don’t want to lose that value.
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