CMW5060

We just booked MSC Yacht Club for Bermuda sailing in 2025. It will be our first time sailing with them.

Surely this a joke. I have to contact Celebrity Executuve offices for a THIRD time today due to more pricing issues showing on my account. They allegedly corrected them in December and sent me a revised confirmation. Now when I log in they are showing my fare at full price for my November sailing, no promised on board credit, and they moved my confirmed dinner seating from 6pm to 8:30 pm! I’ve about had it and ready to tell them to stick it!

Thank you everyone!! We booked in Deck 16! Cant wait until next year!

Hello, First time MSC cruiser here. We are considering a cruise to Bermuda on the Meraviglia in 2025 staying in Yacht Club. What floor would you suggest for cabin choice? Looking for somewhere on the quiet side …, thank you!!

Same thing happened to us.

In November, I had to change sail date from April 2024 to November 2024 that I booked in January 2023 due to fact I was having open heart surgery and would not be cleared to travel in April. At time of rebooking, cruise was not yet paid in full and I had promo with all inclusive when originally booked. They did not honor pricing and perks with change of date and took away our onboard credit and paid gratuities. While I was OK with that, they also did not honor the pricing in my new confirmation issued at time of rebooking. When I logged into my Celebrity account a few weeks later, it was $1100 higher than my confirmation! I wrote to Executive office to complain, and a representative called me back and said the Celebrity TA quoted the price wrong at the time of the rebooking and threw me $200 onboard credit as ‘goodwill’ gesture. If it werent for fact we are traveling with others and we’d loose our $500 deposit, I would have cancelled.

We will also be on the Thanksgiving sailing. Can’t wait!

Yes, thank you - I sent an email to the new CEO and the executive team along with copies of the two confirmations. It is $100 per person to change/rebook your cruise. I had to change date from April to November. When I called November 26 to do that they told me it would be $100 pp.

I will be sailing with a new line in future. This is the 2nd time I’ve received a booking confirmation on two different sailings from Celebrity after booking and then rebooking with them direct, only to go into my online account and finding it $700-$800 more. When I called the excuse is well they made a mistake and the promo is no longer available from our original booking… but you quoted me X at the time of rebooking and I know the promos changed because we discussed it changed, and I know I have to pay a rebooking fee and we reconfirmed the new price at time of rebooking and you sent me confirmation with the new price quoted at time of rebooking, but now its magically shows $800 more on my Celebrity account??? WTH???

I checked my 4/27 sailing on Beyond on my phone and it showed $6.99 when I logged into my account. Went to get card to book and when I went to pay, it went up to $9.99!

Glad to hear you are home and on the mend! Rest up and sending postive vibes for continued healing! 😊

Get well soon!

Enjoying reading about your travels! Desy was our waitress on the Summit when we took a short 4-day cruise out of Miami to the Bahamas in October 2021. Cruising was just coming back and we only had 335 people on board with a full crew! It felt like a private yacht and something we’ll probably never experience again. Everyone was beyond wonderful, but she was outstanding and made that cruise even more memorable! Thanks for sharing your adventures!!

We just returned from Alaska and were in 1670. It was nice having the Sunset Veranda. It was pretty open from above by the rail but closer to sliding door seemed more covered. I enjoyed an afternoon relaxing. Depending on where sun is located during the day, it can get toasty. The views were lovely!