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jonnyenglish1

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  1. My journey events planner is showing a show in the Arena tomorrow. A Magican/Dancer called Magical Bones.
  2. Has anyone who is booked on the first few sailings been offered the chances to bid for an upgrade yet? I am on the 9th March but not seen anything for my cruise yet?. Many thanks
  3. A comparison of recent offers; I went on a 4 day trip in April 23, earned 4000+ points and was offered free interior, for up to 12 nights free princess plus and $150 freeplay. I have just came back from this free cruise, earned 8000+ points. My CBS offer this time was free interior up to 15 days, $250 freeplay. No princess plus. Early jackpot on the cruise limited my losses to gain 8000 plus points. Being from the UK, if i can utilise it on one of the sun princess 10 days in Feb/March I may take up to keep flight costs reasonable.
  4. i am interested in people who have multiple princess prizes cruises. I cruised in November 2022, we won multiple $25 dollar prizes, one $250 price and multiple last day draw entries where i won £50. I was probably quite a compulsive door swiper but over 12 days, probably pulled in $500 in OBC. My cruise in April this year, same door swapping behaviour, my only prize was a $250 effy voucher. Find something in effy you would like for £250. No end of cruise draw with $5000 prize as well i noticed. Interested whether other people have seen a change in princess prizes or was my lady luck significantly different!
  5. It will be interesting to see if the expand the casual dining options on ships in response to this. Thinking on the last 2 Princess ships i have been on, Sky and Regal, there is only Alfredos and Ocean Terrace?
  6. Here is my recent story, was fortunate to receive a come back and play offer from the princess casino after a trip 15th to the 19th April. The letter said wait 3 days to contact the casino. I dutifully did. After multiple attempts to call the number (Multiple over 45 minute waits) I was always told that the offer is not yet on the system, please call back.3 days as per the letter seems ludicrous. Calling from the UK is a significant cost. Finally on the 8th of may, 19 days after my disembarkation, not the 3 days as advertised, the offer had not been uploaded onto the system, I was told to send a picture of the image. The offer was for a free interior stateroom with drinks, wifi, and crew appreciation included and $150 in casino freeplay. IN response to this email they held a balcony cabin for me whilst waiting for the offer to upload, despite the offer being for interior. After further multiple calls I managed to finally speak to a navigator who took my deposit and relevant taxes and charges for a cruise on the 12th August. This was on the 25th May. This totalled a payment of £861.22. I paid this amount. The bill was split, £461.22 for taxes and charges and £400 for deposit. Hence i overpaid on this deposit as £400 deposit is actually not $400. it is more like $510 currently. I was told to ignore any further payment notices as the casino would pick up and mark my reservation as paid. On the 8th July i got called from the UK office to requesting for me to pay the outstanding balance. Hence, I called the players club and spoke to a lady from the Philipines, after a further hour on the call and extensive discussion she informed me it will be sorted and to call back in 4 hours. I did call back, and spoke to a gentleman who i believe was USA based. He told me a different story. He informed them that i was expected to pay for the upgrade. and that the cost for this was £1280. I dont believe the upgrade for the cuise from inside to balcony is this price of £1280, circa $1650 more like £160 per person for 12 nights based on bookings made on the 25th May. £160 per person was shown at this point as a miscellaneous cost per person. I was promised a call back which never materialised. i think at this point they had not paid anything towards the cruise based on the information in the booking charges. My view was when they took the deposit for the cabin, I view as acceptance for the cruise and the cabin booked. Currently no interior cabins exist. Of course if they wanted to put me in an interior cabin, that would be fine as that was the offer, but they were now all sold out. If needs be i would have paid a reasonable upgrade fee. On Monday i sent an email to someone who organised the original cabin booking from the player club, customer relations and 2 senior princess people. Good news yesterday, i looked at my personaliser, and i am not showing the £1260 owing. In fact i have a negative balance of -£80! I can still see the princess plus offer, the deposit showing as $200 OBC per person. on my travel summary. I have not had any formal reply to my email but i am very glad that it now seems to be sorted. If someone did fix this from my escalation i am very grateful. Booking come back and sail offers seems very challenging especially from the UK. Any errors or resolution of issues seem to be very difficult as the front line navigators appear to have no authority or discretion. The supervisors they describe as corporate are remote, do not want to speak to any customers and i would say promises are not often kept or acted upon.
  7. Hi Lynne - can you tell me what fee they charged you to go from an interior to a balcony and for what length of cruise? I will share my current tale of woe with the Players club later. Many thanks
  8. Cruises from uk generally in the UK believe have seen some pretty good price cuts this summer (at least for UK bookings across most lines). Princess have done a number of flash sales to fill the Island Princess and some good fares on Regal around Britain. The Sky Princess seems to have held prices higher over the summer I would say. Certainly it would appear to be an effort to fill capacity even if at much lower per diems. Currently i get sent some really good celebrity offer for Europe this summer, they seem to have many more ships in the mediterranean compared to Princess 1 ship. Princess ship in Europe seems pretty booked up and at high prices. Looking into next year there will be quite a lot of Princess capacity from the UK - Sky, Regal, Carribean. This combined with economic outlook at least from the UK perspective of high interest rates and high inflation will continue to put pressure on household budgets . I wonder if we will see similar patterns next year?
  9. Thank you for the reply. It is so difficult to contact the players club, and when they do pick up the phone i just get we will escalate with no further reply. I need to find your contacts into senior management there!
  10. Thanks for the replies everyone so far, really helpful. Azbirdmom, That would have been what I expected to see. how far away is your next cruise? It took me a month to get to this stage and they only took the deposit on Thursday. During one of my numerous escalation attempts I did get an email from a real person at the players club, so will send the query to her and give them week prior to 60 minutes on hold and we will escalate and please call us back in 3 days. I must have gone through that cycle 7 times!
  11. Hello everyone If anyone could help me with my query, I would be most grateful. On my last Princess cruise I got the final night offer from the casino under my door to come back and play - free 12 day cruise with plus package and $150 freeplay Excellent I thought and after multiple calls and unresponded emails, I think I have finally been able to take advantage of it after insisting someone does something now. I say the words 'I think' because the never could find my offer loaded onto the system and after this going on for month and a booking held and still unable to be completed . However last time they did and paid the taxes and the deposit. However I am from England and have just realised that I paid £200 per person deposit and not the $200 per person. So I must ask about that. But a relatively small issue. 2 things concern me. Firstly it's 72 days to the cruise and there remains the balance to be paid. This is marked up in red as overdue, pay now. From research here, I understand that is not unusual, as the casino normally pays late. Is that correct? What worries me a little more is the deposit is supposed to be made available to me as OBC. This is not shown on my travel summary or booking information anywhere. But the $150 of free play is. Again is this normal or is it linked to the final payment? When the casino pays the balance it will show? Many thanks in advance for any assistance and answers. My impression maybe wrongly is being from the UK makes some of this difficult and the casino land based team who you have to contact to book these things are challenged when computer says no or supervisors are unempowered.
  12. What a fabulous review. Thank you. I had a broader question for other yacht club users as i have booked the yacht club for the first time this year. All the extra touches and service Pirate has received, the bottles of wine, in the cabin, the waiting pizza delivery late at night, all the little treats every day. Are these normal yacht club expectations i should expect? Many thanks in advance
  13. thanks Insidecabin, much appreciated. I am looking to book YC for 14 days 16 months in advance so a few % points become important to a tightwad like me!
  14. Thanks Inside Cabin, very helpful. One more thing, what % was then further removed from quoted 15% off price for your successful one so far? Another site I looked at, after entering my voyager number brought the cost down to 4.4% below the quoted price from the site we are discussing. They did want a service fee which consumed roughly 1% of the difference. Many thanks
  15. Thanks for this, so if look at a certain TA which has just extended its 15% for a month. I could get a further 5% from my diamond matched status. I went through the booking process with this TA right up until confirm, but could not sea a place where to enter my voyager club details. I scanned everywhere. Has anyone got experience of this? How will MSC spot me, other TAs i enter my voyager club number and i can see the price change. Many thanks
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