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-   -   Cancel excursion pd with gift card (https://boards.cruisecritic.com/showthread.php?t=2531100)

Crusin5252 August 8th, 2017 11:35 PM

Cancel excursion pd with gift card
 
i wish to cancel an excursion for 2 and book a different excursion. The one I want to book is less expensive than the one I want to cancel. I paid for the excursion with a gift card. Will I get the difference ($60) back? Thanks

PattBenatar August 9th, 2017 02:02 AM

You wont get the cash back it should be OBC or the balance on another gift card.

bnorris10 August 9th, 2017 07:11 AM

When you book an excursion with a giftcard and cancel they send you a replacement giftcard in the mail about 7-10 days later

jc4me August 9th, 2017 11:17 AM

Quote:

Originally Posted by bnorris10 (Post 53750236)
When you book an excursion with a giftcard and cancel they send you a replacement giftcard in the mail about 7-10 days later

This is how ours was handled....unfortunately the gift card came in the mail after we had already left on vacation. But we were not too sad since there's always a chance in the future to use Carnival gift cards!

Michelle236 August 20th, 2017 08:35 PM

I cancelled my excursion 3 weeks ago, which I originally paid with gift cards, and still have not received a refund. Guess I will have to make a call :-(

klfrodo August 20th, 2017 10:05 PM

Quote:

Originally Posted by Crusin5252 (Post 53749077)
. Will I get the difference ($60) back? Thanks

No, you will receive the full value of the excursion you are cancelling in the form of a gift card.
You will be expected to pay full price for the new excursion.

Crusin5252 August 22nd, 2017 09:46 PM

Thanks to everyone for the information.


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