Jump to content

Garyjames220

Members
  • Content Count

    200
  • Joined

Everything posted by Garyjames220

  1. Am I right in saying if u book a cruise by 1st august for say April 2022 and cancel then the new FCC is until April 2023
  2. That’s it out now. Knew it would be today
  3. Expect the next lot of cancellations today
  4. So if u have a voucher that’s valid until April 2022 and there is credit left on the voucher and u decide to do your cruise in April 2022 say. Will they issue u a new voucher for a further 12 months if not it’s going u no time to use it
  5. what if the FCC is say just 50 short. Can u just pay the extra 50 plus port fees or do u need to pay the whole deposit
  6. Can the FCC be used for the whole booking Thought I seen somewhere it can’t cover deposit of the cruise or port fees
  7. well u could cancel it if you wanted anytime from when u make the booking up to April 2022. (48 hours before)
  8. Well according to that you could cancel your cruise for as far out as say 10th April 2022 and u would get a credit to cruise by 10th April 2023
  9. Can people who cancelled there cruise there self get a FCC refunded
  10. Is the FCC valid for offers I may see like onboard credit etc
  11. If I better offer comes out can I cancel and re book with the voucher for another cruise with the offer also how long have FCC been taken to arrive
  12. Thanks can anyone help with my other questions - if I book by 1st august this year, for say sept 2021 and I decide to cancel do I get a voucher to go on another cruise and I must take it by sept 2022 - how much is the voucher for, if u have more than the deposit Paid and u cancel before pay in full date, do they give u a voucher for deposit and refund the rest or how does that work - if we did need to cancel when we re book can some of that money go towards a third person who wasn’t on the original booking - if a offer come out sa
  13. also is the port taxes refunded or included in the voucher
  14. here in the U.K we have been offered free all inclusive quite often Would anyone else be able to help with my other questions.
  15. Hi Just had a few questions regarding the cruise with confidence - if I book by 1st august this year, for say sept 2021 and I decide to cancel do I get a voucher to go on another cruise and I must take it by sept 2022 - how much is the voucher for, if u have more than the deposit Paid and u cancel before pay in full date, do they give u a voucher for deposit and refund the rest or how does that work - if we did need to cancel when we re book can some of that money go towards a third person who wasn’t on the original booking - if a
  16. well he told me it was the back office team in Miami that sorts the refunds. I’m guessing it’s the same office Mybe for USA bookings
  17. Don’t get we wrong it took hours of calls and emails to sort this but they issued me with a FCC when I asked for a refund I said to them I am not waiting for you to start the refund process again when it was your error It needs sorted now i spoke to someone higher up and I said I will be calling daily until I get this money if not he then re started the refund process on 7th April then got this email today
  18. I did call a few times to explain I was unhappy with time scales. Spoke to team leader twice and he sent me email today confirming it had been done.
  19. I have been dealing with a team leader to sort our refund and have had to push them just got a email there saying that our May cruise has been fully refunded today and should show on our credit card within the next few days
  20. Yeah as in bankrupt so say a line goes bankrupt. What would happen to all these cruise ships then
×
×
  • Create New...