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Cabana Girl

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About Cabana Girl

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    Cool Cruiser

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    Las Vegas, NV

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  1. Celebrity’s IT department seems to be staffed by a group of prisoners in a third world non-English speaking country who have never seen the ocean or a cruise ship. With a sprinkling of gremlins. Accomplishing anything on on their website is such a challenge. Then.....before I complete a transaction.....it all disappears. When will I learn to just call 🥴?
  2. Redtravel, you summed up exactly how I feel - left out and cheated. We also booked many months ago and are Discoverer level. This whole system changed since our final payment was made. We are about a month from sailing and it would be a downer to continue to fight for the opportunity to participate. The lack of notifications and transparency of Azamara’s upgrade system is frustrating and disappointing. It is way too difficult to get the system to function and too time consuming to understand if you are truly ineligible and why. We booked a veranda and we will enjoy our vacation in our veranda room.
  3. Very confusing and complicated by the run around over the last week and Azamara web issues. Why would the agents need need to be involved at all? To issue new final docs? It is a very large firm, don’t know if it is OK to post their name(?).
  4. Wanted to close the loop on my experience with the upgrade system. I called Azamara again to ask about when I would see an upgrade email and this time they told me that my agent had opted out of the upgrade process. Suggested I call them to discuss. I did and was told that Azamara insists on a 24 hour response regarding these upgrades and my agent’s organization cannot commit to time limit. Disappointing all around.
  5. Thank you for your response, very helpful to figure out this process. I did receive an email from Azamara last night, but it was a confirmation that we booked this cruise. We booked this months ago (?). Time to call again.
  6. I am very frustrated with this new upgrade process. We are booked on the Journey on 28 May for 12 days. I do not receive emails from Azamara, including the itinerary change messages. When I try typing in my last name and booking number, I receive a msg that I am not eligible. Every time I opt into Azamara communications, the system reverts back and opts me out. Yesterday I called Azamara and while the agent tried very hard to be helpful, I am doubtful that anything will change. She was very confused and spent a lot of time talking to the IT folks. She stated that we should certainly be eligible to bid and said that we would receive an email. She opted us in AGAIN. We are Discoverer level and would like to bid - assuming the process is not already concluded. Is there a way to know if the emails already went out? Thank you for all the helpful information posted in this thread! Pennie
  7. Redtravel, can you tell me how easy/difficult it was to take the train to Paris? Are there taxis available to get to the train station or did the shuttle take you close enough? Thank you!
  8. We have been to Little French Key many times over the last few years; our latest visit was during the last week of October. We have always loved the place and brought many family and friends over the years. The experience has seriously gone downhill, we will not return. It was anything but relaxing. I hope this info helps in your planning, I certainly wished someone had provided more recent experience at LFK. We always enjoyed the main lagoon, especially when traveling with little ones. There is lots of boat traffic now and no activities to speak of. Both BFK and LFK are doing their pick ups and drop offs in the main lagoon. The rope/swing jump platform seem to have burned and is being rebuilt. No paddle boards or kayaks were available in the lagoon area. There were so many deck chairs lined up that one could hardly access the water. The only in-water platform was at the mouth of the lagoon where the boat traffic made for questionable safety. After arriving at LFK via their transport, there was quite a long line in the hot sun. We waited over 45 minutes before my assertive brother in law took some action. Reservations meant nothing. Tour groups from Bodden(?) were being processed ahead of the line. Over all, our group of 23, with reservations, waited about one hour and fifteen minutes in line to pay for entry. Food was not as good as before but they were willing to customize their offerings. There are showers on the outside of the kitchen area but when we tried to use them, there was no water. We did see folks showering earlier. There were some animals, but not many - not really our interest.
  9. Thank you for posting. Nice overview of the city.
  10. Thank you for starting this thread. I am also very interested in the current status of the LFK facility. We plan to visit at the end of October and would so appreciate any first hand info. Sent from my iPad using Forums
  11. Ahh, looks like the Breeze and the Liberty will be in Mahogany Bay on the 24th. We’ll see you there! Sent from my iPad using Forums
  12. Nice! We are on the Breeze, you? Sent from my iPad using Forums
  13. Thank you for your post. We have a large group planning to go to LFK in October and very much wanted to hear from a post-fire visitor. We have been to LFK many times and there is simply no other choice for us. We have always thoroughly enjoyed our visits. Most of our time is at the lagoon, especially with the kids. We have never even looked for lockers and have experienced no theft or other issues. It is just relaxing and fun. Please save the political commentary. My vacation, my choice, my money. Sent from my iPad using Forums
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