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About simpsol

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  1. Does anyone know who will be the captain on the edge after Kate leaves on 3/15? And the cruise director?
  2. does anyone know how long it takes to drive to the Giant's Causeway and back from the cruise pier? We are only in port from 1 to 9 so want to see if there is time to drive before I crack and do a shore excursion from the ship (can I say I truly hate bus tours). or a recommendation for a private shore excursion. We are on the Celebrity Silhouette thanks Linda (and Tom)
  3. Who will the captain be on Edge end of March 2020?
  4. Yes they were fine on the other tours we had with them. My point is simply if there is an issue, their customer skills are sorely lacking.
  5. The tour group - Shore Trips and Tours. And my experience with them when I encountered a problem
  6. I wasn’t going to post until another condescending email arrived yesterday. We had an issue with one tour. If you have a problem and try to address it, the reply emails are belittling and condescending. Attitude seems to be customer is always wrong. Details don’t matter. My beef is the arrogance of the replies. Which btw I expect another one on here as they assured me they would respond. Professionalism is not their strong point
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