Just got off the phone with Royal.
I had two $450 FCCs ($900) that I applied to a booking yesterday. When I got the email with the cruise receipt today, Royal only applied $660 to the booking. When I called they said everything was correct and tried to blame a price drop i got 6 months ago and then port fees. Neither had anything to do with what my final cost was yesterday vs the $900 less it should of been today after they applied the FCCs.
After two supervisors took a look....i finally got the rest applied. 45 mins out of my life....😎. Many people would of just except