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Syracusefan44

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  • Posts

    536
  • Joined

About Me

  • Location
    Syracuse, NY
  • Interests
    Cruising the world with Princess Cruises, Syracuse University Football, and NY Mets Baseball
  • Favorite Cruise Line(s)
    Princess
  • Favorite Cruise Destination Or Port of Call
    South America / Cape Horn

Recent Profile Visitors

2,256 profile views

Syracusefan44's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. Last week my wife and I booked a Galapagos cruise in 2024 and when I try to access the reservation it states “the reservation number you entered is locked.” Can anyone tell me why it is locked? Thank you.
  2. Thank you for all the help. I called my CVP Michelle Guertner and she booked my WiFi for my upcoming cruises.
  3. I went onto the Princess app to purchase WiFi for my 3/5/23 cruise. When I select Medallion Net it states “No Plans Available To Purchase.” How far in advance of the cruise does Princess allow passengers to a WiFi packages? Thanks for the help.
  4. My wife and I were double charged for the Lobster Shack on Half Moon Cay and we tried to get the error corrected onboard the Volendam. The front desk representative advised me that should made a note on our account and a credit would be posted to our Visa once this double charge was reviewed. We are now 15 days post cruise with no credit issued to our Visa card and I want to submit our documentation to Holland America HQ via email to resolve this issue. Does anyone have an email address where I could submit our receipt and onboard statement to Holland America? Thank you.
  5. You should not have an issue since the insurance exclusion only applies to “residents” of New York.
  6. I received my boarding times this morning for a cruise on 11/19. Was curious is Holland America is strict with the boarding times or can we get on board earlier than 1:20 PM?
  7. My wife and I are sailing for the first time with Holland America on November 19th to the Amazon. We received an email this morning with our boarding time & group. Do you have to arrive at that time or does Holland America allow passengers to board their ships earlier? Thank you.
  8. My wife and I have cruise nineteen times with Princess and are taking our first Holland America cruise to the Amazon River next month. I hope Holland America waives their Covid testing requirements before we depart Fort Lauderdale on November 19th.
  9. Princess Cruises is dropping the COVID19 testing requirement effective October 21st. I have to assume we will be hearing similar news from Holland America soon.
  10. I hope these 4000+ passenger ships are not a trend for Princess and they build at least one smaller ship with a capacity of 1500 passengers or less. After cruising exclusively with Princess over the past 16 years my wife and I decided to take a look at the itineraries offered by Holland America on the Volendam which has a capacity of 1425 passengers. We have decided to give them and book a 28 day cruise to the Amazon River. They also have some fantastic itineraries to French Polynesia, Africa, etc. on this small ship. We love Princess Cruises and hope they don’t become like Royal Caribbean with a fleet of mega ships.
  11. There is a Princess event on Facebook and You Tube on Thursday, September 15th @ 5:45 PM to unveil the newest shop.
  12. Email from John Padgett: We have some great news to share: the expiration of your Future Cruise Credit from our Cruise with Confidence program has been extended until September 30, 2023!
  13. My wife and I are sailing with Holland America for the first time and we’re wondering when they assign guaranteed staterooms?
  14. My wife and I booked our first cruise on Holland America last week. We can’t wait to try Holland America after cruising with Princess for the past 15+ years. We submitted our brokerage statement to Holland America and we are wondering where on the website we could find our $250 shareholder benefit once it is approved. Thank you.
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