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Posts posted by tag1000

  1. Yes, yes and yes.  Last year I had two transatlantic crossings booked.   One week before the first one my travelling companion had to have emergency surgery.  Had to cancel this trip.   Recovery went very well and everything was set for the next cruise five months later.  Then days before the second one my travelling companion had a fall and hip surgery ensued.  Hence a second cancelled crossing.  

    I had purchased Cunard Care(luckily).  Claiming involved a one page form, the Doctor’s signature and uploading it to a website.  The claim was settled very quickly and the fares refunded.  So in my situation or rather situations-it worked very well. 

    Now I know my credit card has travel insurance but I always hear stories about how it can be hard to claim.  

    In my experience Cunard Care was very easy to deal with.  Hopefully I never ever have to use it again!

    Of course I was really really really looking forward to a trip I booked this year.  Of course that did not work well.  

    Fingers crossed for 2021!

    • Like 1
  2. Although I knew it was going to happen, seeing my May transatlantic get cancelled  was still sad  (and with C19 I would not have gone should have gone ahead anyway)

    In time I am sure everything will return to relative normal and I can’t wait for the rush of excitement that comes with that first step off of the gangplank and onto the QM2!    

    • Like 4
  3. Ah rust!  A couple of years ago I did a transatlantic and I had a balcony cabin on deck 11 towards the aft.  Now “the wall” (for lack of a better word) that divides the back open decks from the superstructure  was a brilliant white (and of course punctuated by the black “stripes”).   Over the course of the 7 days you could see the rust forming and tarnishing the white.  By the time of arrival in Southampton you would have thought it had not been painted in years yet only 7 days before it was perfect.  Travelling back a week later it had all been touched up.  So all in all “rust” happens!

  4. Hi!  Those little guys eating the chicken are mine (the gluttons)!


    You do not need to walk your dog on a lead(you can if you want to).   They have the whole side and back deck to run around.  The back part is great for running up and down with your dog.   The nice thing is that all the excitement tends to make the dogs tired and by 8:30 pm they are ready for bed!   I have always noticed that for the first two days all the dogs are pretty excited as they get used to the new routine but after a while become super "chill" and relaxed.

    • Like 1
  5. Hi Zoe,   I have taken my dogs on the QM2 a total of ten times.  The kennels ...in my humble opinion ...are excellent.  First of all the Kennel Masters are excellent.  I have had Kennel Master Oliver each time and I can not speak more highly of him.  There is also a second Kennel Master now. They take such good care of the dogs.  There is plenty of space to exercise and play with your dogs.  There are lots of visiting hours throughout the day. 


    Here is a great video (in French).  At the 16 minute mark there is a tour of the kennels(small disclaimer:  my little dogs are in it!)





    • Like 1
  6. I have done this several times.  The last was in June.    In NYC they usually funnel the passengers with dogs to a special booth.  There you go through the normal customs/immigration.   I am Canadian and this part is very quick.   A USDA will be hanging around to look at the rabies certificate and that is it.  Total time to look at the rabies certificate is perhaps 30 seconds.   I had two dogs the last time I went through and the agent only looked at one certificate for one dog.  I went to show him the second certificate but he said something along the lines of “I am sure that if you have one certificate then you have both” which of course I did.   On previous times they did check both rabies certificates.  There has never been any ask to see a fit to travel certificate but I always have everything.    One thing: I know you can’t bring dog food in with you. The one time I did have food I let the agent know I only had enough for one meal and they said “ok”.   Always found the USDA agents very pleasant. 

  7. On 12/26/2018 at 7:01 AM, luckymal said:

    It is not always the children’s fault for creating trouble, but their parents failing to check their problems.🙄


    This reminds me of one time I was having lunch in the Britannia Restaurant.   Two children were emptying the salt and peppers shakers on to the table cloth while their parents simply watched.  The waiter came by and took the salt and pepper shakers and said “that is not done on Cunard”.  The parents just shrugged while the children were speechless.   I had a silent chuckle!  

    • Like 1
  8. Food is so subjective.   I was on the QM2 this past June and I found the food perfect in Britannia.  That said, there was a couple next to me who hated absolutely everything that was put in front on them.  Seriously everything went back to the kitchen and their behaviour was vile.   Made everyone around them so uncomfortable.  What was particularly awful was the way they spoke to the waiters.  To their credit the waiters were so professional- not even blinking an eye.   How they held their tongue was beyond me.  Even the head waiter got an earful but he was also so professional  Again for me I found each meal was wonderful!!

  9. Hi! Yes you can bring toys and bedding for your pet. I also bring their food bowls but they always have lots on board. Also: they have lots of bedding as well. I am not sure about litter boxes and litter cause I have dogs. The reason I bring bedding, toys and bowls is due to the fact that my dogs will be familiar with them. Do they really care? I am not sure!! I do bring their favourite treats-that they care about!



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  10. Absolutely gorgeous!




    For me part of the allure of a transatlantic is getting to see such amazing sights. The moon across the water is something to truly see.


    Leaving Southampton this year the sunset was incredible. The sky was red and the water was an incredible shade of pink. It was absolutely intoxicating.



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  11. I can answer! It is a government document that your local vet fills out. It details your pet, microchip date, rabies vaccination date and tape worm treatment date. Then the document has to be signed off by a government vet. I am from Canada and my local vet was very familiar with the document and was able to complete it. Then I had to bring the document to the CFIA(Canadian Food Inspection Agency) who are the equivalent to the USDA. My word of caution: talk to your vet months in advance and find out where the USDA certified vet is located. In Canada the CFIA offices where the docs are signed off are located in major urban areas. I believe this is much the same in the US. You may have to travel a distance to where it the USDA vet is located.


    The funny thing is that the process and steps are very easy BUT sometimes the vets misinterpret the rules. For example the tape worm treatment must be given 5 days before entering the UK. If you think about it this means you will be onboard the ship. For Cunard, the requirement is 5 days before boarding.


    In my experience I had a CFIA official who really did not understand the process. He was troublesome. The other times I had a CFIA official who fully understood the process and was easy to deal with.


    Again: my advice. Let your local vet know months in advance and locate your nearest USDA office who will sign off and talk with them. That way it should go off with out a problem.



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  12. I have brought my dogs several times on QM2. They do a super job. As for your main question: expect to get off around 7:30am. I was in the video that Host Hattie posted. Everyone goes off together. Works very well and the Kennel Masters are absolutely fantastic. Now there can be a delay getting off. While all your papers are checked getting on in NYC, sometimes DEFRA will come aboard in Southampton. They will check papers, tapeworm treatment and microchip. It takes about 30 min or so. On my five trips with dogs, DEFRA only came twice and they are very good. In my experience you will have nothing to worry about!



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    • Like 1
  13. When I have been on the QM2 I have always sailed on deck 11 - usually towards the back. Interestingly sometimes there has been vibrations and others not. That said the vibrations have never been annoying. I am curious as to what causes them and to why they are there on some trips and not the other.



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  14. I always wonder if they could do something different with the space. The Verandah never ever seems very busy. I was thinking pool side bar/ pub. The Golden Lion is always crowded so more pub space would be good. Admittedly the weather on transatlantic does not always lend itself to a pool theme but I am sure that some type of pub/lounge and disco at night might work.



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  15. Hi! I can give you some details (I am briefly in the above video)


    1). You will receive special tags for your bags. These tags are specifically for people who have dogs in the kennels. Make sure they are the tags that are left attached to a sheet of paper that has the disembarkation instructions for dog owners. You leave the bags out in the corridor the night before arrival.


    2). You are asked to be in the kennels by 7:30 am. When all the bags for kennel owners are in the terminal disembarkation will start ... and hence the dog parade. Last month this began around 8am. It takes 15 to 20 minutes to get off the ship and all bags for dog owners will be in one spot in the kennels. The grouping of the bags is a result of the special tags.


    3). In NYC there are porters and dog owners are usual brought forward to immigration. There was one line for them because there was a fellow who checked rabies certificates.


    4). There are lots of cabs but I always leave my car parked at the terminal. There is a general pick up area mere metres from the exit. I was driving away by 9:30-keep in mind there was extra time to go pick up the car, pay the attendant, drive back to terminal and pick up dogs, my travelling companion and the bags.


    It is all really easy and well organized. Cunard and the Kennel Masters is an excellent job.



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