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About hilcadon

  • Rank
    Cool Cruiser

About Me

  • Location
    New Jersey
  • Interests
    Travel,Travel, Travel
  • Favorite Cruise Line(s)
    love them all
  • Favorite Cruise Destination Or Port of Call

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146 profile views
  1. deposits paid 3-28-2019 for July 31, 2020 to August 21, 2020 transatlantic. Cancelled 3-12-2020. refund promised 10 buiness days. To date no refund received, last communication 60 days minimum.
  2. I cannot believe that they do not let you pay the difference after using the drink package maximum. Every other drink package I purchased had that option. Celebrity and Princess had premium or ultimate packages that included everything including water and specialty coffees. I do not plan on purchasing the Cunard package because of that discrepancy. It would bother me that I had to pay full price for a drink when I had already paid for a drink package. Especially since we will be on board for 21 days.
  3. I think the real answer is that there is absolutely no demand for a quicker crossing.
  4. I have also been on several different lines with their drink packages but it seems that Cunard's is by far the worst. I like a drink package so I don't have to worry about what I am ordering. There is usually a Premium package with most lines that include all premium alcohol, coffees and water. It would not make sense that I would not get any type of discount on a drink that was over the 12.00 price-line. I will pay by the drink on our upcoming B2B transatlantic.
  5. We are booked on the round trip transatlantic in late July out of New York on the QM2 and were just discussing this tonight with my sisters who will be traveling with us. We are going to bring on board a case of wine as well as a case of water and 2 bottles of Hendricks Gin. We have looked on the boards here about the drink package and it seems that they have not really perfected it. We have had the drink package with Celebrity and it included everything with no up charge so it was well worth the money. If I paid 70.00 PP per day and they up charged me for anything I would not be happy. We
  6. I was on a recent 14 day transatlantic on the Pearl in April of this year and have decided that I am personally done with Norwegian. The cruise suffered from Noro-virus which of course was no fault of the Norwegian cruise line BUT their customer service was the worst I have ever seen. I had been on one prior transatlantic/Mediterranean in 2001 on the Norwegian Dream and was just as unhappy with their customer service and had convinced myself that I would NEVER sail on them again. After writing a letter we were given a discount to cruise them again and decided to sail from NY to Bermuda and
  7. We were on the April 28th transatlantic and I agree that the staff did a fantastic job of trying to control the virus but the customer service by the desk staff was terrible. I think that the excursions were a nightmare and Norwegians method for getting each excursion off the ship created an extremely hostile environment. My wife was actually frightened by how angry passengers became out of frustration especially when we were in Dublin.
  8. Sailed on the transatlantic Pearl April 28, 2019 with the noro outbreak. Though we had great time despite all of the problems we were disappointed that the Spa thermal pool was closed most days. Sent a letter to Norwegian and they responded to me with a full refund of the Spa charges. The customer service on board was less than expected and we have decided that after two terrible transatlantic cruises with Norwegian it is time to chose another line. QM2 July 2020 b2b and we will see if we can finally have a pleasant crossing.
  9. I am on the QM 2 transatlantic for a b2b July 31, 2020. I went on Amazon and found one for 99.00 from Kenneth Cole. Was surprised at the quality. Just need to buy shirts ,already have the studs and cummerbund.
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