I submitted our renewals by mail on August 7. Never received any information or email from the State Department. Today, I got a notice from USPS that I'm getting 2 packages from passport services tomorrow. When I checked on my passport status, it only says my application was approved, not shipped, so the packages might be my supporting documents and/or old passports. One month of processing is not bad. I was prepared for the full 13 weeks, plus 4 weeks for shipping.