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About ericosmith

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  1. I can tell you I was on it's last cruise and it did not have the app.
  2. Unfortunately that was not the case. One passenger who left the ship in Picton was diagnosed, as well as at least 11 Australians (including one death) later. Since I was on the cruise and from the US, I know there was no effort made to track other than in Australia and New Zealand so I'm sure the total number of cases from that cruise was much higher.
  3. Not sure if this has anything to do with your issue, but I can't connect to that site through a VPN. If I stop the VPN then I can connect. There are a number of sites like that.
  4. What usually happens to me is that I book the good itineraries which later get canceled and I end up in one that I could have booked for less money.
  5. So my question is, should I book the lowest fare even though I don't like that schedule in hopes that it will be rescheduled later and I can book better times since it was changed...
  6. When the second of my B2B cruises was canceled in Australia, New Zealand connections were canceled even in the checkin line, it sure made it easier and less costly to get home. Flight bookings were a complete mess but Celebrity got us home.
  7. I would suggest that the placement of the comma after the parenthetical would exclude only the hotel stay and not the beverages. To read it otherwise would exclude even coffee and water.
  8. I'm not sure this helps much but at least it gives you an idea of what they are doing for domestic customers: NEW CHANGE POLICY (for domestic reservations only) For all 2020 sailings after June 21, 2020, guests can cancel up to 30 days before sailing or up to June 15, 2020, whichever comes first. Reservation is subject to standard cancellation penalties and guests will receive a future cruise certificate for the penalty amount. Any reservation may move to another sail date in 2020 and their current cancellation penalty applies to the new sail date. New sail date must be of equal or greater value and guest is responsible for any increase in fare. AQSC will cover flight change fees for those guests that immediately move to a new sail date. Terms: - The future cruise certificate will include voyage fare, hotel packages, city stay packages and insurance. - Port fees will be refunded as normal. - Applicable to 2020 voyages only. - Future Cruise Certificate must be used by the original booked travelers only. - Future Cruise Certificate is valid for travel in 2020, 2021, or 2022. - This policy is in effect until 6/15/2020. - Valid on domestic reservations only. International guests please contact your travel professional or our International Sales Department at international@aqsc.com.
  9. I got the email because I'm on their email list but I have no current cruise booked. In my experience, if you booked through a travel agent, you will get no direct communication from American Queen. Everything will come through your travel agent.
  10. I really hate to see the 2/3 seating go. The more A220s as replacements for the MadDogs the better.
  11. Yes, although they were perfectly willing to book what I requested. They booked my last minute return on Air New Zealand so I could keep my premium economy seats. Unfortunately the transfer was through Auckland which shut down to transit passengers as I was next in line to check in. The remaining choices weren't so great but they got me home without any additional expense.
  12. When our cruise got cancelled when we were in the middle of a back to back, I sure was glad I had Celebrity Air. While others were frantically trying to figure out how to get home, Celebrity took care of things and I didn't have to deal with cancellation fees, loss of airfare when switched to a different airline, etc.
  13. It's a distance to get from the dock to someplace for an Uber or a taxi. Probably 5 to 15 minutes depending on how fast you are. There are porters though and they will haul your luggage for you. Most of the walk to the pickup area is through the mall that's next to the Hilton. That's actually the location where the ship docks.
  14. This is pretty much the same policy that was in effect when we boarded the Solstice on 3/10.
  15. I don't know how you're getting all the possible flight choices this far out. Most of the US carriers don't release schedules and fares until 330 days.
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