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psternklar

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Everything posted by psternklar

  1. I can log in but no cruise showing and it will not accept manually entering to add. I have time, next cruise 1/22.
  2. Tried Chrome and Safari, 2 different computers, same issue.
  3. Finally able to get in but my reservations do not show. Tried entering them manually but would not work.
  4. Same here yesterday and today, Jan 2022 HOS
  5. There have been many discussions about this. Many think it is not worth it. I have found it worth it (when on sale) as I really do not like lines. It was also nice to drop my carry-on off on boarding. Really it depends on what is important to you. To answer your question, yes I would purchase again. Enjoy your cruise.
  6. I was on that cruise as well, one of the best yet, hope to go to Bermuda again.
  7. Feb 2020 Anthem. Delayed 2 days due to COVID and ended going to Bermuda. Originally was to be PC-Nassau-CocoCay. Half empty as many chose refund. Was a great cruise, loved Bermuda.
  8. About 2 weeks. The problem is that RCCL was not keeping their promised timeline and customer service had no information.
  9. Finally received the hotel reimbursement. Still waiting for promised FCC. Customer service not of any help.
  10. I received my refundable OBC today as well. Hopefully the FCC and hotel reimbursement will come soon despite being told they would come by Feb 14 at 6pm.
  11. I did not receive one either, also waiting for my FCC and hotel reimbursement.
  12. Just got off the phone with RCCL. They are "backed up" and are processing refunds, FCC 'as fast as they can". No ETA available.
  13. The email stated it was issued to credit card that day, about 1 week ago.
  14. Emailed receipt to RCCL. Received email back 2-3 days later stating credit issued.
  15. Hello, I was on the recent Anthem delayed sailing, I have not yet received reimbursement for hotel expenses. I did receive an email stating the expenses were being paid. Has anyone received their reimbursement yet? I also have not received my future cruise credit yet, anyone received that as well? Thanks.
  16. We just got off of this cruise as well. Very enjoyable, fantastic crew! I believe Royal did the best they could under the circumstances. Sent from my iPhone using Forums
  17. We were notified by RCCL while we were parked in our bus at the port (approx 11:30). In hotel now (our expense for now but told to bring receipt onto ship). Hopefully sail tomorrow.
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