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Captain Ricky

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  • Content Count

    503
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About Captain Ricky

  • Rank
    Cool Cruiser

About Me

  • Location
    Sitka, Alaska
  • Interests
    Photography, radio, travel.
  • Favorite Cruise Line(s)
    Holland America
  • Favorite Cruise Destination Or Port of Call
    Sitka, Alaska
  • If you have a personal or hobby CRUISE or TRAVEL BLOG, include the url here:
    https://rich.mcclear.net/

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  1. FYI https://www.travelpulse.com/news/cruise/holland-america-president-orlando-ashford-to-depart-after-five-years.html
  2. Of course it isn't but the lack of comfortable chairs overall, including the eliminating the library.
  3. I tried the link and it didn't work. Probably expired. Thanks for trying.
  4. Nothing from HAL, we were checking our AMEX account and found we had a huge positive balance.
  5. The main problem is really people putting things on the chairs and going to get lunch making me sit in one of the barrel chairs. Don't get me started on internet. If Orlando had delivered on that all would probably beforgiven.
  6. We didn't start cruising until 2015 so I don't know much about the 'old" HAL but I do care about comfortable chairs. The Library has comfortable chairs. Some in the Crow's Nest are as well, although I find the barrel chairs do not provide the lumbar support I need. I love the library for that reason. But most of the new chairs are terrible. I like the idea of the music walk that has been added. I also like the teams from destinations, I don't know if that is an Orlando innovation or not. I am concerned about the elimination of the self service laundry, although I am about to tip over to a star level so that may not concern me for long. The fact that self service laundry did not come up in the conversation leads me to believe that the posters are mostly 4 or 5 star. I don't like the loss of location guides on most cruises. They were a big help and I have written asking that they come back. I don't know if Orlando should have gone or not. But I do hope that HAL listens to our plea for comfortable chairs and keeping the washing machines, and restoring location guides. .
  7. We did not apply for the travel/flight because we had First Class tickets from FLL to Sitka which Alaska Airlines refunded promptly. The amount refunded was actually slightly more than we paid economy for Emirates from Perth to Sitka. (The cost from Seattle to Sitka was much higher in May than it was in March, that was the difference, we didn't believe it at first.) From reading this we are thinking of putting in for the hotel, meals and taxi in Perth.
  8. Well, we got a refund, money credited back to our account, and over the last couple of days several other people got refunds. It took just under 60 days for our refund. Ours was substantial. It was the third refund we have gotten. The first, a little over a week ago, was the port fees, the second, a day later, was the amount for pre-paid tours, and this weekend's was for the cruise fare. If they go bankrupt they will not owe us any money.
  9. We got our refund from HAL today on our credit card within the 60 days.
  10. The credit for our refund appeared in our credit card account today. Holland America was good at it's word, within 60 days.
  11. I filled out that survey but things have changed since then. I think, for instance, a world cruise that picks up on both coasts may be an innovation they want to consider., or add on cruises that can carry us to and from the west coast on both ends. Also, with several ports I wanted to visit canceled I have a different wish list for 2020 that I had when I filled in the survey and assumed I would see places and things that we missed. So, yeah, I want the new survey.
  12. That certificate is in Centennial Hall. Sitka EMTs and nurses were flown to the Williamsburg to set up a clinic on board for survivors. A Sitka Doctor was flown to Yakutat to set up an emergence clinic there for survivors. In Sitka Doctors were waiting for patients who told them their prescription meds. The two docs wrote script and people went to the drug store across the street to have them filled. Folks in Sitka made food for the survivors, invited them home for dinner. Stores opened up. At the end of the day you could not buy toothpaste, underwear, tampons, and lots of other things but the town pulled together and aside from loss of their possessions, it ended well for the passengers.
  13. I filled out that survey but things have changed since then. I think, for instance, a world cruise that picks up on both coasts may be an innovation they want to consider., or add on cruises that can carry us to and from the west coast on both ends. Also, with several ports I wanted to visit canceled I have a different wish list for 2020 that I had when I filled in the survey and assumed I would see places and things that we missed. So, yeah, I want the new survey.
  14. David Ring, who was the Radio Officer on the Williamsburg, the closest ship to respond has made that argument eloquently. They didn't listen.
  15. They were, but the Coast Guard helped make that luck. It was an above and beyond exercise.
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