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About Sundiego

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  1. Data point... my deposit refund posted to my Amex card June 26. Cruise was British Isles, 9/13/20. I cancelled on 4/19 before Princess announced the cancellation. I had a $500 refundable deposit. So it took 2 months plus a week for the credit to appear on my Amex. ~Denise
  2. So hard to say goodbye after a b2b!! Thank you again for letting us travel with you. Loved your posts! ~Denise
  3. So we don't care for champagne, will the concierge let us substitute it for a bottle of red or white wine?
  4. Thanks for the tip! We've enjoyed the "suite life" on other lines, but not on HAL so really excited! Since you are so helpful, I'll ask a few more questions 🙂 Can you tell me about the muster drill? Where is it held? My husband can't stand for long periods of time so we always like to be prepared if it's a "mob scene". I think I've read something about room service (breakfast menu?) being enhanced for Neptunes. Any tips on that? I've followed your Pinnacle Grill/breakfast 'saga', sounds like all the kinks got worked out and it's a perk to be enjoyed. Any other helpful tips are appreciated. Enjoy gala night!! ~Denise
  5. Wow! I really appreciate you taking the time out from your cruise to share those photos with me! So very helpful 😍 ~Denise
  6. Thank you for the wonderful photos! We will be getting on the ship as you leave on Dec 14! We are also in a Neptune Suite! We cruise often but haven't been on HAL in awhile. Can you tell me if there is bar soap or just body wash? And what kind of coffeemaker is in the cabin and what is the coffee provided in the cabin? And will room steward bring us as many as we want? Thank you! ~Denise
  7. Hi there! We have sailed NCL Haven twice and NCL suite on a non-Haven ship. We have also sailed YC on Seaside. Next up is YC1 on Meraviglia. We are doing the transatlantic out of Copenhagen and our cabin is on deck 18. If you have any specific questions, I would be glad to get answers for you! We sail Sept 22 and disembark Oct 8. Since you've sailed in both Haven and YC, you probably have your own biases. For us, butler escort at embarkation from curbside, the butler escort at every port, the Top Sail Lounge, the full access to Aurea spa, plus the priority elevators seal the deal for us! We love the YC. I confess I am annoyed that NCL has extended their nickel & diming to the Haven product, specifically charging gratuities on the drink package. And in my opinion, they've cheapened the product by allowing others to bid on a Haven upgrade despite the fact we've essentially paid full price. But that's just me 🙂 Anyway, let me know if I can provide any Meraviglia feedback to help you out! ~Denise
  8. We leave next week and just received an email from Irish Tour Tickets cancelling our excursion 🙁 While I appreciate the alert and offer to rebook us on a different excursion or provide a refund, it does sort of put us back in "travel planning mode" at the last minute. We opted for the refund. The email: "We are writing to let you know that due to operational circumstances we can no longer conduct the Belfast City Shore excursion on 26th Sept 2019. We have 2 options for you: 1. Join our Giants Causeway Excursion on that day at no additional cost (please note this is a full day tour), you can have a look at our itinerary here: https://irishtourtickets.com/giants-causeway-tour-from-cruise-ships/ 2. If this option doesn't suit, a full refund will be issued." ~Denise
  9. Ok I just checked my booking and my scribbles. I did get the 5+30%. I feel better now!! Thanks again for the fun review 🙂 ~Denise
  10. Thanks for the fast reply! We sail in 40 days, so way past final payment but I'm still going to try and squeeze a few dollars out of this latest news 🙂 I'm not optimistic lol but it never hurts to ask I guess. ~Denise
  11. Wow... so surprised to read this! We sailed Seaside YC last October and have an upcoming YC booked on the Meraviglia using our 30% casino discount. Casino dept firmly told my T/A that no other discounts could be stacked with the 30% casino discount. Perhaps you said, so apologies if I overlooked it, but was your "30% cruise" priced and booked onboard or after you returned home? Thanks for the reply and for the awesome review! Denise
  12. To clarify, since I've been through this a few times... The Voyager discount for past passengers is a minimum of 5%. Some promo cruises are 5 + 10% and some are 5 + 15%. You can find these in the Voyager Club section of the website. And the math can be quirky. If it's a "5 + 15" cruise, that doesn't mean 20% off. It means 5% off, and then the remaining 15% comes off the balance (or to say another way, an additional 15% off 95% of the original cruise fare). If you want the 10% military discount, as stated above you forfeit the Voyager Club benefits. If booking the cruise online or through a TA, you proceed as normal and call in after with your booking number for the 10% to be applied at which time they will remove any automatic Voyager discount that was initially applied. ~Denise
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