cclvr

Glad to hear you finally got this resolved...Princess should not have made it so difficult. Good evidence by the way. Last year and this year I printed out Special Services Order Summary...shows all Gifts (from Princess) and prepaid packages/services and total paid. Also received emails from Princess acknowledging receipt of payments. We shouldn't have to but will print them out and bring them with me on the ship in case they charge me for something I already paid for in advance. We have been lucky, have not had any billing/folio issues. One thing I really do like about the app is being able to check our charges on a regular basis without having to go to a machine and get a printout.

Thank you all so much for the info...we will be on the Emerald

Wow, thank you so much, did not realize the juice bar was this extensive of a menu

Thank you, still wondering if the juice bar is available throughout the day and what sort of juices are offered.

Thank you...do you know if you can still get orange juice or cranberry juice served to you at the buffet for breakfast without the plus package?

Where on the ships does one find the juice bar...is it just one location...is it available throughout the day and evening and what juices are offered. Thank you!

Where on the Ship is the "Juice Bar" or where are the juices available throughout the day/night...also what types of juice are available with the package?

Another package question...so where is the "juice bar" or where can you get the juice throughout the day/evening and what kind of juice is included???

To the OP...glad you were able to get your original cabin back. We too are very particular about our cabin choice and always have it noted no upgrade by our CVP. One year we did get notice of an upgrade but I was able to get it switched back...not sure what happened there. So I thought now you had to bid for upgrades if you want them...or is Princess still giving free upgrades?

Yes, the reservations never changed....I booked a table for two at the same time every night in the same dining room. Showed up at our reserved time the first night, waited in line, were asked if we wanted to share a table, told them we already had reservations for two but apparently they were not using the App reservations. I think we waited a little for a table for two. Second night, same scenario, again asked did we want to share..again told them we had a reservation, this time brought my phone to show them on the App, waited awhile, then got a table. We inquired about the issue with the waiter and he said we would need to speak with the head waiter...we did...we then got our standing reservation for the duration of the cruise, same table, same waiters, were motioned to walk in, your table is ready. Our reservation was for 8 pm each night. I understand the first night or two is hectic in the MDR. It is just irritating that you are offered the early reservation perk and then it turns out they don't seem to have the reservation (thats what I mean by not being honored). Moved our time up to 7 pm this year. We have always done 8 pm but now that we are getting older feel we need to dine earlier....hope it wall works out. We always did anytime, never traditional, always table for two...I am allergic to certain perfumes which can really ruin dinner...ugh. We do enjoy others company and conversation at breakfast and lunch in the buffet...easier to make an excuse to move if there is a perfume issue

Anyone know if they are actually honoring the reservations made thru the app when booking over 10 months ago....last year on the Enchanted Princess I pre-booked all our dining reservations only to find out they were basically worthless. After a few nights we were able to straighten it out with the MD and get exactly what we had originally reserved. My feeling is - don't offer me the perk of pre-booking my dining reservations early as a platinum member and then tell me when I show up you are not honoring the reservation. I'd rather not have the perk and go back to calling each morning to get a reservation for that evening.

Thanks for the confirmation, we are platinum and last year we had to book the wifi only before boarding to guarantee our 50% off....we don't use it much...so miss the 250 fee minutes each which was way more than enough for the two of us...our time to unplug!

Great, thank you!

Question, if we do not purchase the Plus package - can we purchase wifi only onboard?

So I have a question...we usually pre-order the water package (12 bottles) and 6 canned soda package. The water is always delivered and in our cabin when we board. We have to call room service to get the 6 cans of soda redeemed/delivered...so will we have to pay the $5.00 room service fee to have the pre-ordered/prepaid cans of soda delivered after we board. I can only assume the reason they don't pre-deliver the soda cans is because they wait to find out which soda's you want, i.e. 6 cans of coke. Although I don't know why the website can't just be set up to allow you to order the exact soda's you want and they too could be in the room when you arrive.