Jump to content
Cruise Critic Community

SusieQft

Members
  • Content Count

    1,060
  • Joined

About SusieQft

  • Rank
    Cool Cruiser

About Me

  • Location
    Las Vegas
  • Interests
    quilting
  • Favorite Cruise Line(s)
    Crystal Cruises
  • Favorite Cruise Destination Or Port of Call
    New Zealand, Norway

Recent Profile Visitors

972 profile views
  1. Hi Steve. That would be fine. I would love it if you could convince me that my cynicism is unfounded. I will reply separately by email.
  2. I do not see anything in the letter about an option for a cash refund instead of the 125% FCC. Does anyone know if there is a fine print footnote about that option? Not that Crystal is able to pay cash refunds, but is that option now officially off the table for this cancellation?
  3. It has always been my opinion that insurance policies, especially travel insurance policies, are carefully written so that they do not cover the things that are actually most likely to happen. Something like unexpectedly testing positive for COVID (even a false positive) when they test the passengers at the pier before boarding, for example. Or cancelling a cruise because you don't want to risk getting on a plague ship, etc. And certainly it would not be covered to cancel because you don't like the infection control protocols that are announced after it is too late to cancel without penalty. Interestingly, TripInsuranceStore.com just sent out a newsletter confirming my first example by saying: "There are no Trip Cancellation plans that will cover you if you have to cancel your trip at the last-minute due to a positive COVID test. "If you got the Coronavirus and saw your doctor in person before you left on your trip and he or she told you that you were too sick to travel, you would be covered for a Trip Cancellation the same as any other illness or injury. The only plan you can get that will cover you if you have to cancel your trip for a not-covered reason like a positive Covid test result is one with the Cancel For Any Reason coverage. "However, one drawback to the Cancel For Any Reason coverage is that you have to cancel your trip not less than three calendar days before you leave on your trip. Due to this three day rule, a last-minute positive Covid test result is not covered with the Cancel For Any Reason."
  4. It is very hard to read much into Regent's actions in waitlisting and unwaitlisting particular cruises. It is fun to try, and I have to plead guilty to that, but it is still just speculation. At some point (hopefully), they will need to resume sailing. Most likely those first cruises are going to be at less than full capacity, so Regent really should be waitlisting the cruises they plan to sail before they are full. The more popular ones may already be "over-booked" for the new guidelines. Or maybe enough people have cancelled on their own that that won't be an issue. Still, even though so far "waitlisted" has meant "about to be cancelled," at some unknown point it will start to mean "planning to sail at reduced capacity." That said, Pcardad's theory that they decided it was too much information to reveal to us could very well be in play as well.
  5. Sorry I am late to reply, but tert333 had the right idea. I can't tell you what online TA site I used, but I found it by searching online for sites that book cruises. I think there are several out there that will show you the available cabins in each category. It is a bit laborious because you have to navigate to each cabin category separately and count the cabins available, but the information is out there. As Mudhen mentioned, the Regent site will not give you all the availability.
  6. Although very strangely, the May 16 Navigator cruise is still only open in the top 4 categories, as it was when they had everything waitlisted. Those top 4 categories had 33 open suites a month ago, and 30 now. All the other categories together had 88 open suites a month ago, and none now. Maybe they just forgot to re-open this one? Or maybe they plan it to be the restart cruise for Navigator and are controlling capacity? Or maybe they are just trying to keep us confused.
  7. I sincerely hope that you are right not to worry, but that reminds me of the CDC saying in February that the novel coronavirus did not pose a significant threat in the US at that time, or something to that effect.
  8. Digging a little deeper, there are some interesting contrasts. Splendor and Navigator represent the extremes in a range of what the changeover point looks like. Splendor goes abruptly from fully waitlisted to many categories available on Feb. 5. Navigator is fully waitlisted until Aug. 5, except for two non-adjacent cruises. May 16 is waitlisted except for 3 of the top 4 categories. (In September this itinerary was only 50% full, and 2/3 of the available cabins were in the categories that are now waitlisted. So for this cruise it must be a change for capacity control.) June 30 is waitlisted except for the top 4 categories. The August itineraries show availability only in PH and above, then it seems to open up more in September. The other ships fall somewhere between these extremes. We can speculate all day long, and really we can't do much else on this topic. My interpretation is that they may be hoping to start sailing with Splendor in February, and then stage in the other ships. The Navigator situation is harder to interpret, but from the opinions expressed by others here, it sounds like more capacity control may be needed on Navigator than on the newer ships, and they are now cutting off reservations at a lower capacity than normal to keep occupancy low enough to meet the expected new guidelines. This also suggests that they hope to start sailing with Navigator on or before May 16. Looking at the itineraries, I think probably before that. If the ports are open for May 16, they should be open for April 27 as well, and (depending on Brazil) maybe April 2. Of course, what Regent hopes to do and what will actually happen may or may not be the same. Time will tell.
  9. I have gotten a refund from Travelex when I was able to document to them that I had gotten a full refund from Crystal. Part of it was FCC, but I had to show that I applied the FCC to a future cruise insured by Travelex and purchased additional insurance from them to cover it. I did not have to show I had actually received the cash portion of the refund. Crystal's Payment Confirmation showing that they owed it to me was enough. They could not transfer my cancelled policy to another existing booking, only to a new booking, so my willingness to purchase new insurance for the existing booking at the same time that I asked for a refund may have been a factor. For another cancellation on a different cruise line, I took FCC instead of a cash refund, and Travelex would not issue a refund for the insurance. They gave me a credit to apply the cost of the policy to insurance on a new booking when I use the FCC. I could not apply the cost of the policy to my existing Crystal booking -- it has to go on a new booking. The other line has not published its schedule for 2022 yet, so I am waiting for that to make a new booking. Bottom line, some insurance companies will issue refunds under some circumstances, but maybe not under different circumstances. It varies.
  10. I have until 12/31/2021 to apply my FCC (from my cruise that was scheduled to depart tomorrow 😥) to a cruise that sails by 12/31/2022.
  11. The 2022 Regent itineraries are rumored to be coming soon. For the 2023 Regent itineraries, you will probably have to wait another year. Crystal has already published their 2023 itineraries. Roland4 has a good point about getting adjacent cabins. Some of them have connecting doors, and to get those you might need to reserve early.
  12. I noticed a few days ago that my May 16 Navigator Miami to NYC cruise had been waitlisted for all the categories below PH-A. I have been monitoring how full the ship is. The last time I checked on 9/14, 49% of the cabins were still available, 88 below PH-A and 33 in PH-A or above. Obviously, checking again now will not give much useful information. My theory is that they have decided to limit capacity in the hopes that it will be able to sail, leaving just a few of the top suites open.
  13. I do not recall ever seeing a Crystal cruise without a "Book now" offer on it. The offer may change with time, either up or down. They use this as a way to change the price, instead of adjusting the base price. Usually in the past, if the price goes down and you have not made final payment yet, they allow you to rebook at the new lower price. Sometimes they put in a special offer of some sort that bypasses that option, good for "new bookings only," and those seemed to be becoming more frequent even before the pandemic. Or they might add some benefits (OBC or more generous cancellation terms, for example) after the price goes up, and to get those benefits you would have to pay the new higher price. Still, if you want to ignore the uncertainties regarding Crystal's future and their horrendous performance with regard to refunds, then booking early would still be a good idea as long as you are certain about wanting a particular cruise and cabin. Personally, I have enough uncertainty about Crystal's future and have been sufficiently stung in the refund arena, that I would wait until they are sailing again. I love the Crystal product, and I still have a 2022 booking that I hope to sail. But I am not going to make any additional Crystal bookings until they get things up and running again.
  14. At the risk of adding fuel to the fire, I can't resist pointing out that Crystal still has not cancelled their 2021 World Cruise. Their last Ocean cancellations were on July 31. The chance that the world cruise can sail as scheduled is vanishingly small, since many of the ports it is to visit will still be closed. At least Regent has pulled the plug on its 2021 World Cruise, some time ago. There are kudos and complaints for both lines, more complaints than kudos at the moment.
×
×
  • Create New...