I just received this notice last night for our mid July trip. No clamshells.
ABOUT YOUR UPCOMING TRAVELS
We're excited to welcome you onboard Symphony of the Seas for our July 13, 2019 cruise. We have an important change to share with you regarding the Beach Lounger you purchased.
We're currently hard at work getting the highly-anticipated Coco Beach Club ready for you, and we've had to close off a small area of the island due to the construction. Unfortunately, this means we'll need to cancel your reservation for the lounger. We know how much time and planning goes into a vacation and are terribly sorry for any inconvenience caused by this last-minute change.
Your vacation experience is important to us, so complimentary beach chairs and umbrellas are available on Chill Island for you to enjoy. In addition, we have other leisure options available in Cruise Planner. Whichever you choose, we know you'll have a great time.
We've issued a full refund of the Beach Lounger to your original form of payment, and you should see it reflected in the next 3 to 5 days. If you have any questions, please feel free to call us at (800) 398-9819.
Thank you for your understanding. Perfect Day at CocoCay is a private destination unlike any in the world, and you're bound to have an awesome time! To learn more about the island, you can visit our website here.
Wishing you a wonderful sailing and looking forward to welcoming you aboard!
Royal Caribbean International
©2018 Royal Caribbean Cruises Ltd. Ships' registry: The Bahamas. Royal Caribbean International 1050 Caribbean Way Miami, FL 33132 USA