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Posts posted by Tigerlily75

  1. Yes! Me too.


    They should not be taking money from anyone right now. What happens I wonder if someone tries to book a cruise with them right now? It’s the one email address they use for everything and they are certainly not responding to my emails.

  2. Plenty from my April 20 Ovation cruise have received refunds in the last few days. However, not those of us who booked via an online oz cruising website who remain completely and utterly uncontactable. The debacle continues. 

    Royal has told me to call them back on the 27th if I haven’t heard from the company and they will deal with me directly. They told a fellow passenger that even they can’t contact said company and therefore they won’t release our refunds to them.. 

    Fingers crossed Royal will be true to that and will be able to refund us directly. I understand it’s a big deal to break the contract with a travel agency, but no one can contact them. I’ve contacted everyone I can think of to ask if they are still in business, AFTA: not a member, CLIA: no longer a member. 

    I got fed up and made a report to the ACCC. Even in unprecedented times, they need to communicate with their clients. And can a company just shut down and not even tell anyone? Frustration is high right now! 

  3. I was meant to be on Ovation’s transpacific leaving April 20. No refund yet, though at least one Aussie on the same cruise reported he got his refund Friday. So that’s something.


    I booked through an online oz cruising website and am a little concerned, because I received an email a week or two ago from Royal saying my FCC had been sent to my travel provider. Other people got the same, and yet others got an email saying their refunds were being processed. I requested a refund on 25/3 following the travel providers instructions exactly, and am worried they haven’t requested it to Royal on my behalf, meaning the whole waiting game will start again.

    They are uncontactable and haven’t updated social media since 15/3. The lack of communication is bothersome, it would take 2 minutes to update social media with a “we’re still alive” post. Just radio silence at this point.

  4. I’m still working, as I work in emergency services so I’ll be working right through no matter what (unless I get sick). Right now I’m only going to work and the supermarket. I feel well stocked for the most part, so will just stick with the local IGA and an awesome little middle eastern supermarket we have just across the road.


    I was supposed to be on the April 20 Ovation Sydney to Honolulu (which I was so looking forward to!). Royal finally officially cancelled it today. Everyone has been really good with refunds and I won’t need to call insurance for anything. Virgin Australia auto cancelled and refunded (points + pay) my LAX-MEL flight, but it wasn’t clear on what I should do with my Delta HNL-LAX flight which was booked with Velocity points. So I just applied for the travel bank credit and we’ll see what happens.


    Shout out to Walk Wellington (Wellington walking tour) for the loveliest email ever re cancellation, it was just a little $30 tour and he cared SO much about his customers. Please book with them if you ever find yourself in Wellington! 

    It feels very strange to not be allowed to go anywhere. Not overseas, not interstate, not even camping in my own state. I am not complaining whatsoever, its just a weird feeling! I’m just about to cancel my six weeks of leave. 

    So many people impacted in so many ways, I wouldn’t even know where to begin to express my feelings about it. So much uncertainty right now. For those of us in fortunate positions, we just need to help wherever we can. 

    • Like 1
  5. Very thorough hand washer here, hand sanitizer is only a back up. Proper hand washing is a good 20 seconds with hot water and soap (or the “Happy Birthday” song). I’m a slight germaphobe as it is, I’ll press elevator buttons with my knuckle, I won’t touch the rails when I go down the stairs.


    I usually get ready for dinner in my room right before, so if you see me walk straight past the hand sanitizer it’s because I have just thoroughly washed my hands and didn’t touch a thing on my way. 

  6. On 12/13/2019 at 10:08 AM, NSWP said:

    When I booked this 3 month trip now cancelled, I was declined travel insurance on our ANZ Platinum CC because of my existing conditions.  The insurer was allianz. So I had to purchase it through NRMA/Covermore for $2000 for 3 months, my claim was $30,000 so money well spent.


    Oh wow, I’m so glad Covermore came through for you. Sad you had to use it though 😞

  7. Credit Card insurance is no different to any other kind of insurance - it depends on the particular policy you have and they’re all different. With my American Express I’m covered by Allianz and it’s very comprehensive, no different to what you’d get if you called Allianz yourself to buy insurance, it’s not an inferior product 

  8. 1 hour ago, Beanb41 said:

    Be wary about using websites for ESTA and ETA and on line visas and the like. Some websites are the official govt websites where you pay the fee only. Others are authorised websites which charge the fee plus a handling fee. A bit of research on line will quickly show you which is what.  If travelling around Europe this is common to come across what appear to be the govt websites but are actually official websites allowed to transact the business and charge a fee.  be careful out there.


    The reason for the ETA for NZ is purely a tourist tax to pay for infrastructure paid for by locals to cater for tourists. It is the easiest way to capture everyone. Aussies and Singaporeans I think are excluded because of trade agreements


    Australian citizens get residency on arrival, we can live and work in NZ. (Assuming one meets character requirements).

  9. The only cruise line that really goes all out to cater for solos is Norwegian, but I’ve only sailed them from the US, so I don’t know what it’s like when sailing in Australia. They have hosted solo gatherings every evening as well as dinner every night, well attended.


    I’m sailing solo next year on Ovation of the Seas from Sydney to Honolulu and there’s a heap of solos going and we’ve already planned dinners etc.

  10. 38 minutes ago, lyndarra said:

    It begs the question of what is "under the influence". Does the insurance company have a minimum blood alcohol reference as in driving a motor vehicle 0.05, for example?  I was on a Murray River cruise not so long ago and, each night,  a retired couple at our dinner table would consume a 750ml bottle of wine between them. That could translate to 3 or 4 standard drinks each in an hour. One would need to be very careful.

    After my recent motorcycle accident in NZ I was tested, in hospital, for blood alcohol. I returned a zero reading. I had a pint with with dinner the night before but what if I had consumed more (unlikely as I am a light drinker) and had a residual result? What if I had had a beer with lunch instead of diet ginger beer shortly before the accident? I may have had to pay my own business class return flight to Oz and not Allianz.  (I NEVER drink alcohol when riding.)


    I don’t know if there’s an actual limit, but I think it depends on the circumstances and whether the alcohol consumption is a contributing factor to the fall/injury/accident. I suspect this guy had more than “a drink with dinner” and would not have had the accident if he were sober, and thus the claim was denied.


    A bit like your laptop being covered for theft, but not if it’s stolen when you’ve left it on the backseat of your rental car. They expect you take reasonable care to prevent incidents before they’ll cover you, such as not leaving your belongings in view and unattended, and not drinking so much you can’t walk.


    I’m not sure that a beer the night before, or even at lunch would be an issue. Surely for driving at least, they’d use the .05 driving limit.

  11. I emailed the NZ High Commission about their very confusing wording. They responded that if you are an Australian Citizen travelling on an Australian passport (meeting character requirements of course) you do not need a NZeTA when travelling by cruise ship. The webpage I had included in the email was then updated, however other pages still have the confusing wording. 


    To to clarify the confusing wording, it originally said


    Under “Who does NOT need an ETA” - Australian citizens travelling on an Australian passport 


    Then under “Who DOES need an ETA” - passengers travelling by cruise ship REGARDLESS of nationality 


    So which is it, I asked them. They need to be more concise with something so important.


  12. Thinking about booking a cruise on the Spirit. We are from the US and have some questions. We are platinum members on carnival and wondering if we can pre-book our excursions. we were told that we couldn't. The wife wants to see koalas. whats the best excursion to do that ?


    With Carnival Australia you can only book excursions once you board. The pre-boarding website is very poor compared to other cruise lines, but the cruise itself is good!

  13. I went to Vegas with my 16 year old daughter, both non-drinkers/non-gamblers of course, and loved it. There's tons to do and see.


    Prices vary wildly depending if there's any conferences or conventions going on, so we switched dates around when I realised the following week was much cheaper than the week I had originally planned. Stayed at The Cosmopolitan for a bargain price, a great luxurious hotel right in the centre of the strip.

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