j_anandu

Exactly my thought too. Imagine how many people go online interested to book a cruise for those dates, see they are sold out and move to book on other lines. Really dumb. especially when the expedition cruises are available to book for those dates, only the ocean cruises show sold out. Head scratcher on who came up with this idea.

Thank you much

Hello and not sure if this has been addressed but I noticed that all December 2025 itineraries are showing as sold out. Does anyone know what’s going on ? I can’t assume that these cruises are actually sold out, and all the ships can’t be on charter or going through refurbishment. This is showing across all the fleet and only in the month of December 2025. Thanks in advance.

That makes me nervous, I’m due on next week and hoping for the best.

Yes pls

It is ridiculous especially because if you decide to cancel and not proceed, they will penalize you for canceling. So they are wanting to charge me 25% for canceling my December 13th cruise

Wow so happy someone pointed this out because there has been a decline and I feel they have grown too much, too fast. Still a good product but just a lot different than when they first started.

Provided with permission. Here you go with pic of the standard veranda and standard ocean view

I’m booked on crystal for Christmas too on the serenity, Dec 23. Not sure if that’s the same one you’re on. Sorry to hijack a celebrity forum to discuss crystal 👀

Thank you

Does anyone know if we will still be able to order from waterside for dinner (room service) Thanks in advance.

Yes but not necessarily new. Has been the menu on a Venus cruise in November. The fried chicken is really good

Yes I noticed I didn’t see it on the schedule either. Thought this was a given on a Sunday sea day and on the new ships

Yes, using a TA is necessary now I see but they also might as well get rid of the ‘request a quote’ option on the website. Service is service regardless, if you’re going to offer it then do it correctly especially this early in the game. Shouldn’t be this hard to make a cruise booking when they are looking for people to believe in them again.

I have been really excited just like majority of you about the restart of crystal cruises but my experience today has already left a bad taste in my mouth. I called to get a quote for a booking on the crystal symphony and I was attended to by a gentleman (who I’ll leave his name out)and I asked he send me the booking to look over before making a deposit. He emailed me a booking with deposit required in 24 hours, which looked off to me. I emailed him asking why I only have 24 hours when it’s customary for at least 7 days, he responded saying that is the new policy and can push for an additional day or 2. After speaking with a friend last night who I have been trying to get to cruise with crystal from Regent, I called crystal again today to get a quote for a Panama Canal cruise on the Serenity and spoke with another Rep and he sent me over the quote. Right away I started getting multiple calls from prior rep and I refused to take his call because I was not happy with his service whatsoever. About 40 minutes later I received a cancellation email for this Panama Canal cruise and a reminder from the rep for the symphony cruise he had quoted me yesterday. I’m like what is going on so I called the office again and kept being told that this other rep is my personal consultant which I dismissed because I don’t want to deal with him. Needed to know why this booking I just got quoted on was cancelled, after putting me on hold for a couple of minutes I was hung up on. Then I called again and this time spoke with a 3rd person and asked to speak with a supervisor. He had me on hold and came back to ask me why I needed to speak with a supervisor and his supervisor was asking him. I said why would a supervisor be asking you that when he can get on the phone to find out directly from me. He apologized and I proceeded to tell him all the issues I’ve been having, the supervisor never came on the phone and said he was unavailable to take my call but would see what he can do. Put me on hold for almost an hour and got hung up on. Unbelievable !!! I truly hope this is not how they plan to start because this is just unacceptable. I don’t use a TA and usually book directly with the cruise line but have never gotten this kind of ludicrous service especially from a luxury cruise line that’s trying to get people back on board. I currently have 4 cruises booked with them but really starting to make me rethink things. Jo