Our cruise docked in Phu My and Chan May for day tours to Saigon and Da Nang/Hoi An, after reading countless reviews I decided to engage Xuan for both tours. Before the cruise I did need to contact Xuan several times regarding the group size, all emails were answered within the hour when taking into account the time difference. Xuan was professional and accommodating to all requests.
Saigon/HCMC - our first port, we had a group of 13 so Xuan arranged a bus to suit. He meet us at the main entry gates to the dock as arranged, he greeted everyone akin to a long lost family member. The tour itself was fun, informative and memorable, the Trishaw ride will linger long in everyone's memory.
Chan May - also had a group of 13 but had to use 2 vans as a larger bus was not available on the day we docked. Having already experienced the type of tour Xuan offered, we had high expectations and were not disappointed. We had decided to visit Marble Mountain and Hoi An, both stops were made more enjoyable by the experience Xuan shared with the group. I will add that the Coffee shop we visited in Hoi An made a great Vietnamese Coffee which Xuan shouted the group, it was these unexpected little extras that again gave us all a lifetime of memories. An added bonus of the way back to the ship was a visit to the Lady Budda and seeing a troop of wild moneys.
If you are planning a tour whilst in Vietnam than you would be selling yourself short if you did not use Xuan, his passion for what he does and pride in his country is second to none.