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About yerdua

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  1. OB C also could be used for excursions and airport transfers.
  2. You can also use your OBC for the hotel service charges aka daily gratuities. Currently $14.50 pp per day for non suite passengers. It adds up quickly.
  3. Yes. I think the shop card value is calculated on the net cruise fare. At least mine was after the FCD was applied. I don't know how it works with FCCs received from cancelled cruises.
  4. If you're referring to the Seattle big box warehouse store, yes you can use a future cruise deposit (I'm assuming that's what you've purchased). You cannot book on line with it. You must call. Their agents are very helpful and will set everything up with the cruise line.
  5. I have one and only one future cruise on the books scheduled for August 2021. Used FCDs that we had purchased in 2019. Will not put up another dime until I am confident that it will actually sail AND that we will be ok with restrictions that will inevitably be in place. It's a Baltic cruise so it's not like we can just drive home if we don't like the rules.
  6. Interesting. We were booked on NS for 8/29/21 and received the re scheduling email a few weeks ago that moved us to an 8/22/21 departure out of Amsterdam vs copenhagen. My acct on HALs site still listed our original booking departure date and port. Have you seen the rescheduled departure on your HAL acct or was the info from strictly the email?
  7. Our 10 day Baltic cruise leaving 8/29/2021 r/t Copenhagen was changed to 12 day Baltic 8/22 out of Amsterdam with all the same stops plus Copenhagen. Supposedly same cabin category or better, all promotions and fare protected, plus $100/pp OBC. As long as Europe is accepting US citizens and we are healthy (knock wood), we will be on the ship. Looks like they're consolidating a few different cruises into this one, which probably means a full ship. Itinerary will be finalized in 4-6 weeks according to the email.
  8. Ok. So, if I can relay this properly, my booking was supposedly never changed to a non refundable deposit. It was just the verbiage (in red ink) that somehow had slipped in there. They difference in the cruise fare/ taxes & fees was because the TA's system screwed up the placement of the miscellaneous credit ,ie FCC, that HAL had sent over. The agency sent me a pdf of HAL's booking confirmation and are referring the problem to the proper techies. They said they'd never seen this happen before. Should be cleared up in a couple days. I'll keep checking on it. The odd thing is the original bo
  9. I just checked my 2021 cruise that I booked thru the big box warehouse store and discovered that my refundable deposit had been changed to non refundable! Also, my FCC from a prior price adjusted cruise (not Covid related) had been applied to the port fees, not the cruise fare. Net is the same, but don't know if there would be a problem in the future. Even though the deposit was changed to non refundable, the fare remained at the refundable price, when the HAL website shows a non refundable fare a couple hundred dollars lower. I have the original emails from when I booked showing all the origi
  10. Congrats! Isn't it a relief to not have to think about it anymore?!?!
  11. Just checked my cc. Deposit has been refunded 78 days after I cancelled our July Baltic cruise. It was before final payment and before HAL cancelled it. Cancelled Apr 01, refund received Jun 18. No additional fcc involved just a straight up no penalty deposit refund. Crossing my fingers here that the rebooked cruise for Aug 2021 will be a go.
  12. I cancelled a Baltic cruise sailing this July on 4/1 before final payment .and before HAL closed down European itineraries. Just had a deposit on it so it's not like it's a ton of money hanging out there, and there were no prepaid add ons. Simple, right? No FCCs or extra money involved. No big calculations. I don't want anything other than my deposit back. So why is this taking so long? I love HAL as a product, but this is frustrating.
  13. I suspect the cruise lines will be heavily promoting their Cancel For Any Reason policies once cruising resumes. Especially their "premium" policies. And at a much higher price to us cruisers. Come to think of it, I wonder if they will be re writing the terms of these policies once cruising resumes.
  14. I just watched the webinar. Really just a sales pitch to TA's. Protecting their commissions, both on fully paid but cancelled 2020 cruises and on the FCC issued for future cruises. Spelling out of FCC and refund amounts and how they differed from pre May 6 cruise cancellations and post May 6 cancellations. Pep talk. Promotional support to TA's for selling HAL cruises. Continuing education classes. Absolutely NO questions answered. All were going to be directed to TA's Business Development Managers to be answered. Zero time addressing timing of refunds. A waste of time for me. I also question t
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