Thanks for your post, OP.
I'm iffy on Encore already. I'm still weighing if I want to sail on her for the Bermuda cruises from NYC this year or skip this year for a land based summer vacation. I had a friend who was on this sailing as well wit her family, so I got her thoughts on the good & the bad regarding the ship. She mostly had a good time though she didn't think the sailing without out flaws which is fine since IMO you can still have a good time on a cruise and also admit that the sailing isn't perfect.
I appreciate the positive + negative reviews on here as they give different perspectives and that matters. I also don't believe you should only post if you had a positive experience. I hope your next NCL cruise is better / less frustrating 😎