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mthomp5

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About mthomp5

  • Rank
    Cool Cruiser

About Me

  • Location
    Pacific Northwest
  • Favorite Cruise Line(s)
    Princess

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  1. You may disregard my question. I found my answer: https://www.cruisedeckplans.com/DP/deckplans/ov.php?ship=Enchanted-Princess&cabins=E401-E445
  2. Do we need a google account to access the site now? I used to be able to access it without having to have a Google login.
  3. Does anyone know why they decided to swap the Sky Princess for Caribbean Princess?
  4. Thank you for sharing the sale info. I hope to apply this to our cruise if the price is right since we have Princes Plus already.
  5. Same here...we were looking forward to this cruise...especially sailing on the Sky. We received the redeployment email from our TA on Monday. I asked our TA to transfer us to a different cruise also. i didn’t realize the NYC to FLL was cancelled altogether. Do you mean that the Caribbean Princess won’t be doing that itinerary either?
  6. I received the same notification for our 11/6/2021 cruise on the Sky. I have heard mostly not so good comments about the Caribbean Princess. We were looking forward to sailing on the Sky. We were supposed to have sailed on her in March but that cruise was canceled due to COVID. Thought we'd book her for the 14 day NYC to FLL but alas...not meant to be. I think it's back to the drawing board for us. Luckily, we paid no cash upfront as we used FCD and use goodwill credits.
  7. Awesome Voljeep! Glad you were able to get the offer applied to your booking. My TA emailed me and said she’s trying to work with someone at Princess. Crossing my fingers but am glad you got some extra spending money!
  8. Let us know if you’re able to get it. We rebooked from canceled 7 day Western Caribbean to 14 day Caribbean islander. Maybe we weren’t able to get it because we had a 7 day and the deal is for 3-7 day cruises, and now we’re going to a 14 day cruise. Or because we were a pre-pause cancellation that fell into pause 1.
  9. I received an email saying that I could receive up to $200 for rebooking. The promo code was in the email (see pic). My TA tried to do it but couldn’t. Maybe it’s because even though I received the email, I don’t qualify since I canceled pre-pause 1 (but was considered pause 1 when it came to refund process).
  10. I disputed my charge in mid May (I think 5/13). I received conditional credit within 2 days from Costco Citi. I checked with Princess a couple of times to see if they would be quicker than the credit card company. Once, the Princess rep said it was “processed” on 6/13 and gave me the amount. Amount was correct. Waited and nothing. I called Princess after 6/13 was told that since I disputed the charge, I would have to get it from the credit card company. Costco visa said they received nothing from Princess. They finalized my credits before the date they said they would...6/29 instead of
  11. So frustrating for both of you. I hope they are just doing an accounting adjustment and will credit the correct card that was used for the airfare. And not wait another 90 day s to do so.
  12. Oh no! This is beyond ridiculous. Why would they do this after the fact?! Seems like their accounting department confused itself!
  13. Today, my credit card company resolved the dispute in my favor and made my conditional credits permanent. Initially, my credit card company said that if they did not hear from Princess by 7/15, they would resolve it in my favor at that date. When I chatted with them a few weeks ago, they moved the date to 6/29 and sure enough, they did The credit card company definitely works in a different mode than Princess who says they'll do something by a certain date but pushes it out. My cruise was on the Sky Princess 3/28; I cancelled on 2/25 before Princess did after I saw what happened
  14. That’s smart you did the dispute quickly. I wish I had done mine sooner. I also used Costco Cit and disputed on 5/13. Online it says they will close in my favor by 7/14 if Princess doesn’t respond. When I called Citi, they told me a different resolution date of 6/29. Don’t know why. In any case, I’m happy to have a definite deadline versus the constant moving goal post.
  15. I see what you mean. Yeah, it would be safer to leave it at the higher amount and Princess can refund the correct amount. Agree...They have made this really complicated.
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