I agree and don't have a problem getting up to get something myself BUT there used to be items on the delivery service that weren't available unless you ordered them using the Ocean Now app.
Possibly they'll now have them available without using the app?
I may be wrong but isn't room service free only for those with a Plus and Premium package? Everyone else has to pay $5.00 per order with a $14.95 initial charge per person.
I don't think it will happen fast enough for them.
The new ship is already adding things to attract the younger crowd.
We hardly use the laundry but I foresee a $$ cap being implemented in the near future, in order to cut down on sharing.
I'd like to know just how many years it will take to convert RCCL people to Princess?
Obviously, Princess has been ignoring them but with the demographics changing and many of the loyal customers leaving, something has to change.