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Dusko

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About Dusko

  • Rank
    Cool Cruiser

About Me

  • Location
    Victoria BC
  • Favorite Cruise Line(s)
    Seabourn, Paul Gaugin

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  1. If you're stupid or astute, it applies to me too. I just bought some.
  2. This will be my last post on this thread which, I suspect, will make several people very happy. I've decided there are more important things in my life at the moment than a lost vacation in May. It was discretionary spending, not required to maintain my life. The package cost was around $25,000. I've advised Seabourn that I'm cancelling. When they get round to it I expect to get some sort of refund or FCC. If that doesn't happen then I'll just get on with my life. I have enough frustration right now trying to order groceries on line without getting stressed, angry, bitter and twisted over a vacation. I don't want to be that person. Yes, this is money that I worked hard for over many years but what, I'm just saying is that it's a tiny sacrifice compared to that others are making right now. Let it go.
  3. Let's remember that Seabourn's Head Office is in Seattle. That's King County https://www.kingcounty.gov/depts/health/communicable-diseases/disease-control/novel-coronavirus.aspx . With 94 dead at the moment I hope their employees, the ones who still have a job, are desperately trying to work from home during the lock-down. They have a problem. I have an inconvenience.
  4. When all this is over I hope that Seabourn and other cruise lines have survived. If they have to go into some sort of financial reorganisation in order to survive and I lose the FCC I've been promised I won't celebrate but it won't be life threatening. With any luck I will have avoided getting sick or dying. I will then cruise again with Seabourn. I believe they will provide once again the exceptional cruise experience that I have known in the past and will be appreciative that I believed in them. I hope that I meet some of the people who have posted on this board and demonstrated understanding and empathy. I would like to thank them. I wish well to others who have promised to follow a different approach. I hope you stay safe during these difficult times and may your cruise on another line be perfect.
  5. Please allow me to re-post something I wrote elsewhere on the Seabourn board and add a thought to try and bring life into perspective: One of the most thought provoking pieces I ever read came from George Orwell's "Down and out in Paris and London". He describes being a night porter in a London hotel and bemoans getting left the same meal every night for days on end. The man cleaning the lobby floor pulls up his shirt sleeve to reveal the tattoo from a Nazi death camp. He then suggests that George learn the difference between a problem and an inconvenience. It's always something I've tried to keep in mind and pass on to our son. We all have to take some responsibility for our actions. Of course we as consumers didn't anticipate a situation like this when we signed a contract for a cruise, hotel, flight etc. but then neither did the supplier. They are trying to stay in business to preserve not only the ability to be there when all this is over but also the jobs of their employees, their suppliers etc.. Speaking only for myself if I lose the price of a cruise, an airfare or whatever that will not make me happy but it's the loss of a vacation, not my livelihood and hopefully, in this crisis, not my life.
  6. Thanks for an excellent comment. We all have to take some responsibility for our actions. Of course we as consumers didn't anticipate a situation like this when we signed a contract for a cruise, hotel, flight etc. but then neither did the supplier. They are trying to stay in business to preserve not only the ability to be there when all this is over but also the jobs of their employees, their suppliers etc.. Speaking only for myself if I lose the price of a cruise, an airfare or whatever that will not make me happy but it's the loss of a vacation, not my livelihood and hopefully, in this crisis, not my life.
  7. Would you, by chance, be a personal injury lawyer in Florida?
  8. Please allow me to re-post what I wrote on another topic. I perhaps should have written it here in the first place since this seems to be the 'core' COVID19 thread. We are fortunate that, in Canada, "Cancel for any reason" travel insurance is available. It's expensive but as we are learning, a great option for people with health concerns that may not be serious enough to justify a doctor's certification. In my professional life I have handled crisis situations involving impact on thousands of customers and I just want to give a thought for all the management and employees of Seabourn at this time. I can assure you that none of them get out of bed in the morning and decide to have a fun day and make their customers lives hell by not responding to the thousands of telephone calls and emails they are receiving. I expect that from Mr. Meadows down everyone is focused on trying to do the best for their customers in order that the business can remain viable and that they still have a job. The share price of the Carnival group has been slashed dramatically as we all know. The Board of Directors and the management have a fiduciary responsibility to act in the best interests of the company. If they don't do so then the company will go bankrupt and there will be no refunds or future cruise credit. The logistics involved with this crisis must be unbelievable. Changes in itineraries mean not just dock facilities but also supply lines, crew changes, excursions, etc. etc. Cancellations and changes mean difficult communications with customers either directly or through travel agents. Questions will be asked and answers demanded when there are no clear answers or solutions since the global situation is so volatile. An answer given 24 hours ago may be no longer viable given, for example, the change in United States policy vis-à-vis the Schengen zone or the just announced Canadian ban on cruise ships with more than 500 persons on board. When we personally communicate with Seabourn staff [which we are personally trying not to do since we are taking away from time better spent elsewhere] either directly or through our travel agent I try to remain calm, polite, sympathetic to their position and having received the latest information they have available, make my own decisions.
  9. Thank you for correcting me in my assumption in inferring that you were requesting 100% refund. We now seem to be largely on the same page. The new cancellation policy should certainly help give comfort to all those who have bookings and help preserve the company. With any luck the end should be in sight by July.
  10. We are fortunate that, in Canada, "Cancel for any reason" travel insurance is available. It's expensive but as we are learning, a great option for people with health concerns that may not be serious enough to justify a doctor's certification. In my professional life I have handled crisis situations involving impact on thousands of customers and I just want to give a thought for all the management and employees of Seabourn at this time. I can assure you that none of them get out of bed in the morning and decide to have a fun day and make their customers lives hell by not responding to the thousands of telephone calls and emails they are receiving. I expect that from Mr. Meadows down everyone is focused on trying to do the best for their customers in order that the business can remain viable and that they still have a job. The share price of the Carnival group has been slashed dramatically as we all know. The Board of Directors and the management have a fiduciary responsibility to act in the best interests of the company. If they don't do so then the company will go bankrupt and there will be no refunds or future cruise credit. The logistics involved with this crisis must be unbelievable. Changes in itineraries mean not just dock facilities but also supply lines, crew changes, excursions, etc. etc. Cancellations and changes mean difficult communications with customers either directly or through travel agents. Questions will be asked and answers demanded when there are no clear answers or solutions since the global situation is so volatile. An answer given 24 hours ago may be no longer viable given, for example, the change in United States policy vis-à-vis the Schengen zone. When we personally communicate with Seabourn staff [which we are trying not to do since we are taking away from time better spent elsewhere] either directly or through our travel agent I try to remain calm, polite, sympathetic to their position and having received the latest information they have available, make my own decisions.
  11. Interesting for those of us booked on Encore out of Athens May 23. That cruise is still showing on the website but no other Encore cruises in the Med. before that. I assume Seabourn are just hastily working through their options in an ever changing world. I don't envy them the task.
  12. NO Mandatory Tie! Outrageous! 🧐 (Can the alcohol-based sanitiser be carried internally? 😷)
  13. I see a news story here in Canada this morning that NEW purchasers of travel insurance from two major carriers will not be reimbursed for cancellations caused by Covid19. That risk is now known.
  14. I'm keeping my suit for when I'm cremated. 😉
  15. Totally agree about Ross and Sophie! Of course there are the one's not so memorable (which is presumably why I don't see his name mentioned. ;-) )
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