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About Kentishincanada

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  1. I have to say that Viking could improve in this area. We are also doing the Madrid extension and I had to call Viking to get some more details. I am sure that it will be well organized but we are meeting up with others in our party both in Madrid and Barcelona and needed some times so that we can reserve dinners etc. We now have train times and information and learns that the city tour is the second day, however all we had on our Viking documentation was the Hotel Intercontinental.
  2. We are also on Jupiter but Southern Crossing arriving Malaga on 16 November. One of the attractions of this cruise was Alhambra and it has completely disappeared from the excursion list. I contacted Viking but was not offered an explanation: in our case it is not even a sold out scenario. We are very upset and it will probably make us think twice before booking Viking again, especially as it still features in the promotional material on line. I find it difficult to believe that it is not possible to arrange a ship’s excursion to such an iconic place. I wholeheartedly agree about Viking customer service. I will be interested to hear about your private tour which unfortunately is not our sailing. Our concern was timing and cutting it short for sailing if not using the ship’s tour.
  3. We are also on the Southern Atlantic cruise in November. We are misplaced Brits living in Ottawa. We were a little concerned about the many sea days but a couple of years ago after disembarking Viking Sea, having had a port every day, we realized that we hadn’t had time to enjoy the beautiful ship and the wonderful spa, etc. I was pleased to hear there is bridge and I saw an article in the Daily Telegraph about an astronomer on board Jupiter which sounds exciting. Hope to meet you on board. We are doing the Madrid pre-cruise extension. I signed up to meet and mingle for this cruise today.
  4. We were on the Empires cruise a couple of years ago on Viking Sea. We loved every minute but we had very full time with a port every day and dancing most evenings. We are now booked on the Southern Atlantic Crossing in November with fewer ports and I must admit that I am a little concerned whether we may find it a bit ‘slow’. I am hoping that there is some sort of Aquafit or Zumba. I am also a keen bridge player so hoping something structured is set up. I have been encouraged by other posts about Transatlantic cruises having brunches etc. I am sure Viking is aware of the need to fill all those sea days for passengers without the need for casinos or tacky entertainment. We certainly had fun on our last Viking cruise.
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