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USC Adventurer

Members
  • Content Count

    455
  • Joined

About USC Adventurer

  • Rank
    Cool Cruiser

About Me

  • Location
    Phoenix AZ
  • Favorite Cruise Line(s)
    Crystal, Celebrity
  • Favorite Cruise Destination Or Port of Call
    Mediterranean, Pacific Coastal, Mexico, European Rivers

Recent Profile Visitors

602 profile views
  1. i feel so good now! i have received my two deposit refunds through the help of bank of america visa dispute service. the second refund arrived in the credit card yesterday so i'm done with the waiting game. i do have a fully paid crystal symphony cruise for november 2022. i really want to take that cruise and hope things will be ok by that date. i'm not traveling anywhere between now and that cruise. but i sure miss cruising especially with crystal. hopefully the time will go fast and i'll be alive to enjoy it.
  2. hello susieQft, today i received my second refund from b of a visa and crystal. you can cross me off the list of those still waiting for refunds. i've got both of mine now and i'm a very happy cruiser. i do still have a fully paid crystal symphony cruise booked for november 2022. i really want to take that cruise and i hope all will be fine by then however, i'm still not counting on it.
  3. Yes I received my deposit refund two days ago on Thursday from Crystal I had previously received a conditional credit from Bank of America Visa about 2 weeks ago I initiated the dispute with Bank of America Visa on August 12th I'm still waiting for another deposit refund from Bank of America and Crystal which I presume is going to happen within the next couple of weeks
  4. I had a river cruise for December 2020 that Crystal canceled and I'm waiting for my refund through Visa dispute I had a Canadian cruise in September of 2021 on crystal serenity see which I canceled and I'm disputing my deposit with b o a visa. I had a booking on crystal Symphony for Nov 2022 from Lisbon to Rome and it's fully paid and I'm hoping to take that trip.
  5. seattleskibums, i really can't remember the date that i canceled the cruise. probably sometime in april or may. i canceled the cruise with crystal. the cruise has not been canceled at this time.
  6. PooSeattle ski bum I filed my dispute on June 12th with Bank of America Visa and the Cruise was for September 25th 2021 I know it's just a conditional credit I'm not going to spend the money but at least I feel like I've made some progress. Yes I still like crystal and I'm hoping they can get their act together real soon. I do have a Mediterranean cruise booked for November 2022 on the Symphony and and I really want to go on it god willing
  7. SusieQft hello. this morning a conditional credit for my deposit of $1014 appeared on my B of A Visa account. today is exactly 30 days since i filed the dispute. the message from Visa says that crystal has 30 days to respond if they don't feel the credit is valid, which of course it is. i'm so grateful to the people here who first told me about filing a dispute to get the refund faster. now i have one more dispute to get settled and i'll be an extremely happy crystal cruiser.
  8. I have to dispute send with Bank of America Visa one from mayo and one from June and they told me it takes at least 30 days for them to process the dispute and hear back from Crystal which is hasn't been 30 days yet I think September 11th will be 30 days on the first dispute I'm just really confused how these people are getting temporary credit so fast after they submit a dispute I did ask Bank of America why I'm not getting a provisional credit and they said they have to wait and see what crystal says about the dispute it's not a life-or-death situation I don't care if I get a temporary credi
  9. susieq ft i could not find this refund request on the spreadsheet. SusieQft first canceled cruise Sailed date 12/2/20 Cancel date 5/14/20 Paid in Full Part of fare transferred another cruise for 2022 Part of fare is a refund filed dispute with bank of america visa on august 11, 2020 i canceled this cruise but since i canceled, crystal cancelled the cruise.
  10. SusieQft first canceled cruise Sailed date 12/2/20 Cancel date 5/14/20 Paid in Full Part of fare transferred another cruise for 2022 Part of fare is a refund filed dispute with bank of america visa on august 11, 2020 i canceled this cruise but since i canceled, crystal cancelled the cruise. second canceled cruise Sailed date 9/25/21 Cancel date 6/19/20 Deposit Only $1014.00 filed dispute with bank of america visa on august 11, 2020 i canceled this cruise because i just don't feel safe traveling next year.
  11. SusieQft can you explain how i can have my two canceled cruises put on your spreadsheet please?
  12. Thank you Susie Q ft for providing us with the information about g e n t i n g Corporation I have two refunds from two separate cruises that I've been waiting for since May and June I finally filed to disputes with my Bank of America Visa card for two separate cruises I filed the disputes on August 10th and now after reading about the possibility of not getting a refund I may be in that category I hope I'm not I'll let you know if I do get a refund but I'm not counting on it at this point in time thank you for your posting and all the information you've provided us
  13. Forgot to congratulate you on getting your refund CD
  14. CD. Did you file a dispute with your cc company or did you just sit back and wait for the refund from crystal?
  15. Definitely start the dispute process with your credit card company from what I've heard from other passengers Crystal seems to react better to a dispute complaint then just promising passengers that their refunds are being processed
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