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rukkian

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About rukkian

  • Rank
    Cool Cruiser

About Me

  • Location
    West Des Moines, IA
  • Interests
    Scuba Diving
  • Favorite Cruise Line(s)
    Royal
  • Favorite Cruise Destination Or Port of Call
    Carribbean

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  1. I don't even follow this that much anymore, as it will be a long time before I need more cards, and have 300k points, but 15k is very nice. Thanks a bunch.
  2. That is all true if things are open. I am assuming they will be, however if cruises still aren't going, then you might see other things closed as well. I certainly hope things are semi-normal by then, but none of us really know at this point. I never thought we would be where we are, or that our cruise for spring break would have been cancelled after we got to florida.
  3. It really depends on what is showing for the code in the booking. I had a client that got offered a $40 upgrade from cove balcony to lido balcony, and took it. In the booking, it still showed 7c (with an arrow showing the upgrade to 8f). If yours shows that, you might have a chance (unlikely still), however if yours just shows your current category, then you would probably need to price match that new category from my experience.
  4. While you are correct, in this case, since she has overage and paid with multiple methods, they can choose up to the amount they paid using cc to get refunded. Since she applied some of the amount to a new cruise, then she should be able to say that was the GC part, and refund the rest (up to the amount paid by cc on the original) back to a cc. I am still waiting on gc for my 3/14 cruise that was cancelled, but many people got refunds to cc awhile ago. If you have until August, in theory, you should be fine, but I wouldn't bet on it.
  5. My sister just got GC from our 3/14 magic cruise that got cancelled while we were in the air. This was for for some of her excursions, but at least it means they are starting to process them.
  6. For the FCC part, there is a bit of a workaround - you can book the same people, and then switch somebody out. The FCC will stay, but the obc will probably be lost. I had a client that had me transfer her booking, knowing that the 2nd person in the room would not be going, and would be swapped. I did the move, and then once she had the replacement, just swapped out the people. She kept the FCC, but 1/2 the obc was gone.
  7. We took the fcc for our 3/14 cancelled cruise, and transferred that over, but excursions, cruise cash, and drink packages are supposed to be refunded as GC, but I have yet to see any. I am guessing it is because of the shipping involved and nobody is in the office to ship them, since they are mainly working from home.
  8. Just call in, they can reduce it right there on the phone.
  9. I was wondering the same thing, and went with the fcc so I could rebook immediately, instead of waiting for the cards to (hopefully) arrive. I figure that a reorg would leave any current bookings alone, no matter if they were from fcc or gc, or whatever, even if FCC or GC were rendered useless. Obviously a chapter 7 is a completely different thing, I highly doubt that will happen, and if it does, we are in for much more hurt in general, as it will mean a long, long lockdown.
  10. In my case, the cancellation fees would have been 100%, because they cancelled less than 12 hours before we were supposed to be onboard, so that would be the difference, I assume. In the end it does not matter. You can use the fcc (or credit, or whatever you want to call it) for a deposit, as long as you have the new booking number first. It does not matter if it is called fcc. They gave me 100% credit, I applied to a new room (5 times) including the deposit.
  11. I could have chosen a full 100% refund, deposit included, and then would have had $0 fcc. I choose to get 100% fcc, it was not just for deposit.
  12. We got an FCC for the full 100%. We did not get money back.
  13. That is different. It sounds like you cancelled versus the cruise line cancelling, which is why your FCC was only for the deposit, which makes more sense. For those of us that the cruise line cancelled we had the option of 100% refund or 100%fcc +600 OBC. We took the FCC, so we had the full amount of the cruise, and that simply transferred over to the new booking with no payment, and covered the deposit, and full fare. Since we had also prepaid grats, that got paid as well.
  14. If you are saying you can take the FCC for the non-deposit on the cancelled cruise, and use that for deposit, sure, but that doesn't matter to the user. It is just behind the scenes things. I had 5 rooms from 2 sailings that got cancelled, and all were able to get their deposit paid from their cancelled cruise fcc, but to do it, you have to have a new booking. I simply booked each of the 5 rooms, and then called in, and had them transfer one by one from the old to the new. The FCC took care of the deposit, and the full payment. Only one had any extra, the others were either more expensive, or about the same.
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