We booked Best of CinqueTerre tour with Italy Tours but cancelled out of concern missing the tour .
the instructions stated we have to take a shuttle bus to meet up at the terminal gate.
We are not comfortable what trouble that involves where the ship excursion will avoid this extra step.
However I am happy Italy Tour wrote back timely my refund will be processed asap.
Anyone can share the shuttle bus process at Port of La Spezia (Florence)? Are there long lines involved?