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About Cahpek

  • Rank
    Cool Cruiser

About Me

  • Location
    The Moon
  • Favorite Cruise Line(s)
    Azamara, Oceania, Celebrity, Princess

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  1. If you are willing to "jump over" to Oceania from Azamara, why not also try Viking Ocean? We have tried all three (Azamara, Oceania, and Viking) and we find we would be happy to sail with all of them as they are within our boundary of pretty good service standard. We found that Viking in some ways really give Oceania a run for its money. The Viking cruise ships, compared to those "R" ships which both Azamara and Oceania have, are newer with more facilities ! Oceania's "O" ships are good too with 4 speciality restaurants . Meanwhile, for our cruise in mid-May on the Azamara Per
  2. That was about the Costa Lumiosa. But have you also read about the Costa Pacifica? https://www.standard.co.uk/news/world/coronavirus-cruise-ship-brits-held-prisoner-italy-a4393436.html https://www.dailymail.co.uk/news/article-8137957/British-pensioners-trapped-cruise-ship-plead-Government-send-Royal-Navy-rescue-them.html
  3. Has anyone read this report in the UK Daily Mail? See: https://www.dailymail.co.uk/news/article-8135391/British-pensioners-scuffle-cruise-ship-crew-taken-coronavirus-struck-Italy.html Was that really true? If there are passenger reading this, and who were on board the Costa Pacific on this cruise, perhaps you could give us your take on this and provide us with more information?
  4. Wish Captain Carl is the Prime Minister of the UK, instead of the PM which we have got at the moment. Captain Carl would at least instil confidence and leadership to the British public during this time of uncertainty. (By the way, if I recall, Captain Carl is English).
  5. If you are disembarking in Valparaiso, please note that the distance from Valparaiso to Santiago/Santiago airport is about 120 km. If you are flying back from Santiago airport to your respective home cities, please make sure that Azamara has also arranged transfer from Valparaiso to Santiago airport. Correct me if I am mistaken but Valparaiso port, from what I remembered, it does not have a lot of transport facilities to transfer cruise passengers from the port to Santiago Airport. Any few taxis there are, the fares are sky high. WARNING ON DISEMBARKING AND ENTERING CHILE
  6. We might try that with our Azamara cruise booking too. As for how FCC is documented, we have another cruise booked with Oceania later in the year through a travel agent. We called the travel agent and were informed that if we cancelled the cruise, whatever we had paid would be registered with the cruise line in the data system of the cruise line. And when it is time for us to book a new cruise with that cruise line, they will just take the amount of cruise credit off the total cost of the new cruise. You need to check this with Azamara, but the arrangement might be similar.
  7. That's interesting that you received 50 percent FCC and 50 percent refund. I had thought Azamara only gives 100 percent FCC/credit and 0 percent refund. How did you managed that? Did you purchase the ticket directly through Azamara ?
  8. Thanks for answering me so promptly. I also wonder if we take the FCC from Azamara, and supposing Azamara is forced to close down (hope it won't but nothing seems to be certain in this climate) before we could use our FCC, I wonder what the insurance would do? I read somewhere that Insurance companies view is that if you book your cruise with FCC credits , and if you fail to get that cruise for whatever reason, they will not compensate you. It is unlike paying cash to purchase a cruise which they may consider compensating you. I wonder if you have asked your insurance company ab
  9. There is something I am not very clear about with regards to your insurance. 1) If you are British, andover 70 and if you decide to cancel your cruise within 31 days, following the advice of the British Govt/FCO , what happens when Azamara would still hold on to your money and it only offersyou with a FCC but NOT really giving you back a full cash refund (which is what its policy is at the moment, am I correct)? Would your insurance pay you in cash as compensation? 2) If your husband (or wife) is under 70 but traveling with you, if both of you cancel the cruise (he can
  10. You may agree that in the cruise line market, Viking Cruises are a class act ! They are nimble and they think on their feet.
  11. You can caste off your doubts now as Viking is offering cash refunds ! http://docs.vikingcruises.com/pdf/TH_CXL-Operations-Letter_PDF-for-Email.pdf
  12. This is how I managed to stop the IRRITATING, UNWELCOME and ENVIROMENTALLY UNFRIENDLY marketing garbage which Oceania sent to me . I called Oceania and spoke to one of their reps. They have my details on their computer. I told the Oceania rep. that I did not want their marketing brochures, etc., and if they insist on sending them to me, I would make sure I will NEVER cruise with Oceania again. I think I also asked to raised it as an Official Complaint. That suggestion of their not getting any future business from me if they continued to annoy me , and also making an official compl
  13. Where did you read this? I went to the Celebrity discussion board and could not find news on the Constellation with regards to Mumbai. I could not find that information anywhere related to that matter on the rest of the internet either. Could you direct me to those online site which gave out this news? Thanks.
  14. Azamara may have changed their policy to make it easier for passengers to cancel their cruises for FCC, but it does not appear they are giving any news of their decision what to do with cruise ships stopping at Italian ports ( The ships in question, include Azamara Quest, and Azamara Persuit visiting Italy in May). Hope Azamara management will make some decision about these affected schedules soon. If the cruise ships stop at Italian ports, that may also affect decisions for passengers on the next cruises after they come from Italy, whether they would want to risk taking the foll
  15. You might like to visit this page regarding the new cancellation policy: https://www.azamara.com/int/cruise-with-confidence?icid=aza_brnd_b_int_vb_oth_aza_confidence_hp_hero_3062020_ If you have any other questions here are some useful telephone numbers: 1-833-292-2292 (US/Canada)0333 242 5970 (UK/Ireland)1-800-754-500 (Australia/New Zealand)
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