Beware of: Raji Tours & Travel 9, Azzahra Street , Jerusalem 9720952 P.O.Box 67197 ,Jerusalem 9167002 T 972-2-6446279 F 972-2-5787766 firstname.lastname@example.org Tour operator had arranged to meet our ship when it made port on 26 May 2019 at 0730 (AM) hours. We had made a a deal for a two day tour of sites in Israel and paid in advance. The tour operator failed to show up for the tour and was over 3 hours late. The tour operator is now refusing to refund the advanced payments. We stood on the dock and watched other tour groups arrive and depart. After multiple calls to the tour operator some of our group made arrangements with another tour after waiting more than 3 hours. The tour operator had made several promises that the driver was late, had gone to the wrong port, etc. and said his driver would be there is 15 or twenty minutes. All of these claims were false and the driver did eventually show at 1035.