I just cancelled and rebooked my January cruise because the price dropped significantly after final payment. I had used two $100 future cruise certificates and $400 as the original deposit, $600 total deposit on a 22 day cruise on January 31, 2020 on Zaandam. When my Travel Agent cancelled the original booking Holland America told her that the cancellation fee was $600 each. This was 80 days prior to the cruise. The price drop was about $1500 each so I went ahead and cancelled and rebooked and got an $1800 refund.
My research shows that HAL's policy for cancelling after final payment and 80 days prior to the cruise should be losing the deposit of $300 each, not $600 each. Am I miss reading the policy?
I plan on asking HAL about this in a letter but thought others on this board might like to know and comment.