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About TheSoccerCoach

  • Rank
    Cool Cruiser

About Me

  • Location
    Florida, USA
  • Interests
    Soccer, Cruise Ships, Disc Golf, Music, Travel, the Beach
  • Favorite Cruise Line(s)
    MSC, Cunard, Royal Caribbean
  • Favorite Cruise Destination Or Port of Call
    The World

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254 profile views
  1. There are currently only two performers in the fleet who portray Michael. So, whatever ships Yonathan and Herminio are on, those ships get the MJ show. And, right now Herminio is on Seaside and he is slaying it. Yonathan has been on holiday in Ukraine with family enjoying a much deserved rest.
  2. We just stayed in 10003 this past week. It was absolutely fabulous for two people. I know there is a third bed that drops down from the ceiling. You can see it in the back corner of the room. Maybe the couch is the other beds? Apologies, we did not even think to check. But here are a number of photos of the room; it is quite large.
  3. The thermal spa is included with Yacht Club and Aurea bookings with MSC. For Fantastica and Bella bookings you can add it on. I recommend pre purchasing the pass. For our upcoming Seaside cruise, a week long pass would cost $130 pp. And, a package that includes a massage and the week long pass is $189. For a couple for two massages and week long access for 2, the cost is $312. For our Divina cruise in March a four day pass is $68 for one person and the massage package for a couple is $222. I am thinking Armonia will fall somewhere in the middle of those two price ranges.
  4. Bless...on our most recent Seaside cruise, we were in an Aurea Balcony cabin. One of the deck 9 cabins with the larger balcony. And, we were invited to spend an evening for drinks and music in the YC by a staff member. It was a lovely evening and experience! I believe we were the only couple invited to do so that evening. Hopefully, we behaved wth the proper decorum as to not make any of the regular YC guests uncomfortable with our presence. πŸ™‚
  5. Make sure you are reaching the right team. Helpful Email Addresses Purpose MSCNewReservations@msccruisesusa.com Any questions related to new reservations MSCExistingReservations@msccruisesusa.com Booking has already been created- questions about an existing reservation MSCPlay@msccruisesusa.com Casino Inquiries MSCVoyagersClub@msccruisesusa.com MSC Voyagers Club Inquiries MSCCustomerService@msccruisesusa.com Customer Service - Post Cruise Issues MSCLostandFound@msccruisesusa.com Customer Service - Lost and Found inquiries MSCSpecialServices@msccruisesusa.com OBS, SBC, Special Needs etc. MSCShoreExcursions@msccruisesusa.com Inquiries as it relates to shore excursions
  6. Yes, they email back. Here is an example to me from them. MSCVoyagersClub@msccruisesusa.com Sun, Dec 23, 2018, 9:17 AM to me Thank you for contacting The MSC Voyagers Club Department. We have received your email and will respond as soon as possible. In the meantime, feel free to visit MSC Voyagers Club - Overview for more information regarding The MSC Voyagers Club. Please be advised that you can always call our Contact Center at 877.665.4655. Thank you and have a great day! The MSC Voyagers Club Department MSC Cruises (USA) Inc. 6750 N. Andrews Avenue, Suite 100 Fort Lauderdale, FL 33309
  7. Email the Voyagers Club and then allow them the time to correct it. My approach when working with customer service is to partner with them to achieve a solution and honey will always attract more bees than vinegar.
  8. MSCVoyagersClub@msccruisesusa.com ... save this email. This is the group at MSC that assist with VC concerns. We have found that our VC name and booking names have to be exact to get credit for VC points. For example, my first name has to be: "Norman Jay" and my last name has to be: "Cole Jr." on my bookings since that is what VC has. The team at the above email address have been a huge help to us, and sorted out our points quickly.
  9. Although, we have done two Fantastica Inside Cabin cruises on Divina and found them to be wonderful experiences! We did an Aurea Balcony on Seaside cruise this past November, which was equally wonderful! And, we are booked an Aurea Inside for NYE this year. MSC offers an incredible cruise experience and, quite honestly, all of my experiences with shoreside customer service have been great. Am thinking the energy the OP keeps sending out into the World is the energy they are getting back.
  10. β€œNever argue with an idiot. They will drag you down to their level and beat you with experience.” ― Mark Twain
  11. https://www.msccruises.com/en-gl/Discover-MSC/Cruise-Ships/MSC-Bellissima/Naming-Ceremony.aspx?utm_source=Youtube&utm_medium=Organic&utm_term=ship&utm_campaign=yt_or_co_belllssima_naming&utm_date=20190302
  12. https://www.cruisedeckplans.com/DP/deckplans/contributor-album.php?c=Lisa Heilman&ship=MSC Seaside Here are photos of 10003. It looks like there is a drop down bunk from the ceiling. But, if the couch does not convert into two beds, it would appear that only three would fit.
  13. Cheers! That is the attitude! Hope we run into you on future cruises! First Woodford Reserve is on me! Read a comment earlier where someone was complaining that MSC was no longer the line they were in 2010. Well, of course not! It is no longer 2010... MSC is growing rapidly. Things will change. And, that really is okay. We love the line and the on board experience! Cheers!
  14. I believe it is set up to accommodation 3. There is a bunk that drops down out of the ceiling, I believe.
  15. Would love if these could be moved to the evening! We certainly enjoy attending, but the morning of the first sea day has become a bit of a tough schedule for us. Any chance of these being moved to the evening for a nice pre dinner cocktail party?
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